Steve Cao

Experience

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  University of Massachusetts Amherst

  Sept 2020 - now

  Student
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  EyeQ Tech

  May 2022 - Aug 2022

  Software Engineer Intern

  - Part of the Kiosk App 3-man front-end team - Increased guest satisfaction scores by 20% through integrating Oracle Opera PMS with XML architecture in EyeQ hotel kiosk app using face recognition technology.- Implemented real-time synchronization feature between receptionist and customer screen using .NET WPF C#, reducing guest support request response times by 10%.- Integrated RFID card encode/decode functionality into the kiosk. Reduced check‑in/check‑out times by 30%, eliminating the need for traditional keycards. Show less

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  TMA Solutions

  May 2023 - Aug 2023

  Software Engineer Intern

  - Was 1 of 3 backend engineers on the IoT software team- Developed centralized real-time video chat service in TypeScript Redis enabling 100 clients per room with 5% performance drop-off.- Engineered microservice for synchronizing SQL queries to multiple PostgreSQL instances using Kafka, achieving thread-safe and instant synchronization between more than 500 clients- Migrated CMMS App backend to TypeScript from Java code, reduced clutter, and improved readability, resulting in 2% faster response times. Show less