Regina Ernest

Experience

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  Outback Steakhouse

  Jan 2004 - Nov 2014

  Trainer and Key Manager

  - On- and off-boarding of employees - Staff management, quality control, and customer engagement during key shifts

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  University of Nebraska–Lincoln

  Jan 2011 - May 2011

  Graduate Teaching Assistant - Department of History

  - Assisted the lead professor for a lecture class of 150+ students- Proctored exams and graded essays- Uploaded scores and maintained attendance records in the electronic grading system- Mentored students with historical concepts and coursework during weekly office hours

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  Rödl & Partner - Rödl Langford de Kock LLP

  Jul 2013 - Nov 2014

  Tax Assistant

  - Processed tax payments, set up payment plans and worked with 9 international firms to comply with US tax regulations- Verified completeness of provided details when processing state and federal applications- Produced status reports, located records and organized documentation to support court cases- Generated and submitted invoices for based upon established accounts receivable schedules and terms- Monitored integrity of input into payroll software (ADP) and ensured that payroll taxes were submitted on time and within constraints of Internal Revenue Service Show less

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  European Central Bank

  Feb 2015 - Aug 2016

  Business Process Assistant - Information Management Services (Library)

  - Oversaw ongoing purchasing for print and electronic newspaper subscriptions- Initiated outbound administrative requests to locate desired customer items and coordinated deliveries- Assisted with data cleaning of current records for data migration from Aleph to Alma database system- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision- Maintained and updated inventories and patron records in library system database Show less

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  AgilConsultants

  Sept 2016 - Dec 2019

  Project Management Consultant

  - SAFe Program Consultant (SPC4)- Training courses for SAFe Agilists, SAFe Practitioners, and SAFe PM/POs- Agile Project Management- Design Thinking & Prototyping- Liquidity planning and auditing- Preparation of presentations and project-related templates- Operative support in projects, including tracking, status briefing and deadline management

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  Deutsche Bank

  Jan 2020 - now

  Project Management Analyst