Adel Simpson

Experience

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  Coventry City Council

  Sept 1992 - Mar 1998

  Administrator

  Clerical apprentice, then various administration jobs, and gas servicing administration CCS for Coventry city council housing stock before being transferred under tupe to superior plumbing installations.

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  RWE npower

  Apr 1998 - Jul 2016

  Contracts manager

  Since transferring to SPI now npower from CCS I have covered a variety of tasks within the business, from Administration, to management of a service and repair contract for a housing association in Burton on Trent, I then project managed various DFG schemes from one offs to sheltered complex’s both onsite works and office project management and for the past 7 years have progressed to a Contracts Manager dealing with all aspects of a major heating installation contract for a local social housing provider, covering management of up to 20+engineers including team briefs, tool box talks, 1-2-1's, disciplinaries, capability and performance management, cdm regulations and health and safety as required, planning of installations and other associated trades, financial forecasting and month end reviews, all contract paperwork, contract meetings with the client, contract invoicing and valuations and variations and all other associated works. Show less

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  Sure Maintenance

  Aug 2016 - Nov 2017

  Contracts Manager

  Whilst working for Sure Maintenance have continued the contract management of the boiler replacement programme for a large social housing provider within the Coventry area. Covering management of 10+ engineers, including team briefs, tool box talks, appraisals, wage approvals, and health and safety as required. The planning and organisation of field supervisor, surveyors, installers, electricians, builders and final handover. Ensuring materials on site to complete works. Attending contract meetings with client, managing the clients heating budget to ensure on target, preparing of all contract paperwork along with compiling of valuations for invoicing, variations and all other associated works. Show less

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  Npower

  Dec 2017 - Mar 2021

  Responsible for the field delivery of the East Midlands area of Npowers Smart programme and traditional meters. Managing a team 6 Field Team Managers and 80+ meter operatives ensuring that we provide excellent customer service, and that as a team we achieve and out perform the set Business and regulatory targets. As a member of the management team for field delivery my role includesAchieving business set targets/KPI’s such as completion rates, abort rates, no access ratesPart of a programme of continuous improvement and always looking at ways to close the gaps or out perform the targets setManaging a workforce including 1-2-1, PDPs, welfare, Health and Safety, Investigations, disciplinary hearings, grievances, appeal hearing, sickness levels, performance targets, transport, training, team briefs, HR/ER, site visits etcLiaising and integrating and improving relationships with various functions within the smart programme, i.e. deployment, asset and infrastructure, stock management, forward planning, in day jeopardy, training, Business operation management, contract management, customer management and commissioning.Engaging with 3rd party contractors making sure and any resources follow our guidelines and ensuring a good working relationship with all levels of management in this chainBefore moving to the management of the East Midlands area in January, I was involved in the setting up and management of the new national expansion of the Eastern area employing the relevant managers and providing the training required, setting up the new region and making sure all meter operatives understood their roles and responsibilities and were performing to the required standards Show less

  • Field Delivery Manager

    Jul 2019 - Mar 2021

  • Field Team Manager

    Dec 2017 - Jul 2019
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  Npower Business Solutions

  Mar 2021 - Jul 2021

  Customer and Assurance Delivery Manager
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  Bureau Veritas Group

  Aug 2021 - now

  Mechanical Regional Delivery Manager

  Regional Delivery Manager in the midlands for the mechanical section.