Joel Chapa

Experience

• 

  University of Texas

  Sept 2008 - Jul 2011

  Student Technician

  Built and maintained electronics and equipment for 35 professors, graduate students, and studentorganizations• Supervised training of new employees to ensure a safe and productive workspace• Acted as liaison between labs and campuses by transporting fragile equipment and purchasingnew materials• Maintained regular maintenance of all lab equipment to ensure optimum function

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  Crane Aerospace & Electronics

  Aug 2013 - Dec 2013

  Six Sigma Student Analyst

  Green Belt Project - FOD Elimination• Reduced cost impact of FOD in production of highly complex product• Focused in assembly, testing, inspection, and shipping. • Exposed to heat treat, machining, and nondestructive testing departments. • Led FOD process audit of assembly and test departments to identify areas that required corrective actions.• Utilized DMAIC and A3 analysis methods to improve quality

• 

  Texas Diversity Council

  Aug 2013 - Nov 2013

  Research Assistant

  Collect, analyze, monitor, and report information pertaining to diversity across industries. Coordinate benchmark requests and undertake research tasks to complete projectsAssist in the development and implementation of diversity initiatives and programs

• 

  Hewlett Packard Enterprise

  Apr 2014 - Jun 2018

  Lean Six Sigma Program Manager

  Worked in a global team providing data driven process improvement and transformation in cross functional programs• Supported cross-functional transformation programs using data driven methodologies as an internal consultant• Drove TAT reduction in Rapid NPI process (50% reduction in special SKU setup) ◦ Mapped process in detail to drive root causing and training ◦ Prioritized improvement via critical path analysis (2.4 day reduction in GES handoff)• Mapped Returns process and facilitated workshop to generate improvement recommendations• Supported Metrics during high level execution program• Analyzed pain points in Returns Process via mapping and data analysis• Supported E2E Supply Chain improvement project ◦ Decreased managed allocation TAT via data driven process improvement• Worked with multiple parties to analyze errors in complex product customer intent documents ◦ Drove working session with Channel AOMs and SMEs to root cause and reduce impact of order holds Show less

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  Kforce Inc

  Jun 2019 - Aug 2019

  Process Engineer/ Project Manager

  Led sprints mapping current banking processes identifying risks, controls, and gaps. Verified and drove correct identification of process owners, experience owners, and other subject matter experts. Drove sprint activities to ensure on time completion of tasks.• Trained in iGrafx process mapping tool

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  ROSEN

  Aug 2019 - now

  Senior Best Practice Specialist