Claudio Donini

Experience

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  Agriturismo Agrimotta

  Jun 2011 - Dec 2011

  Customer service and waiter

  Waiter, salesman, receptionist and bartender.

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  Sicuritalia S.p.A.

  Feb 2014 - Mar 2014

  Guardia Particolare Giurata

  Security guards for departing passengers. Boarding passes and passports verification; Hand-search to the passengers; Monitoring carry-on baggage and cabin baggage internal check.

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  Ryanair

  May 2014 - Oct 2023

  Purser / Customer Service Supervisor

  Airline Customer Service Agent:☐Main responsibilities: Passenger safety, attention, assistance and control; boarding and ground duties (including passenger marshalling and announcements); on board sales on aircraft; cleaning of aircraft interior and security checks.Temporary Transfers: - Ciampino–G. B. Pastine International Airport CIA (from January to April 2015).- Il Caravaggio International Airport BGY (February 2016).Junior Customer Service Supervisor (JCSS)☐Transfer to Lamezia Airport from 1st of April 2016 to 31 October 2016 as Junior Customer Service Supervisor JCSS.☐Transfer to "Il Caravaggio International Airport Bergamo Orio al Serio" from the 1st of November 2016 till now as Junior Customer Service Supervisor (JCSS).☐Transfer to "Tenerife Sur Reina Sofía" from 12th December to 8th January 2017 as Customer Service Supervisor (CSS).CSS Customer Service Supervisor - Permanent Contract BGY Airport from 1st June. -Cabin preparation before flight including cabin safety equipment checks; -Passenger briefing; -Securing the passenger cabin for takeoff, and reporting to the Commander; -Passenger safety requirements observed during the flight; -Securing the cabin for landing and reporting to the commander; -Ensuring that all security checks and procedures are fully adhered to; and -Onboard accounting and cash control including completing the bar paperwork, tallying the cash / stock count and lodging the cash / paperwork at the end of the duty.-From June 2022 to September 2022 Temporary transfer to “Chania International Airport Ioannis Daskalogiannis CHQ” Customer Service Supervisor (CSS).-From November 2019 to present Senior Cabin Crew Member / Purser Flight Attendant. “Il Caravaggio International Airport Bergamo Orio al Serio BGY” Customer Service Supervisor (CSS) - Permanent. Show less

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  Neos SpA

  Nov 2023 - now

  Flight Attendant