Gigih Jihada

Experience

• 

  Gigih Cell & Computer

  Apr 2014 - Mar 2020

  Business Owner
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  Oishii Ramen

  Jul 2020 - Oct 2020

  Business Owner
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  PT Semesta Data Adicipta

  Feb 2021 - Mar 2022

  • Created eye-catching graphics and visual content for social media platforms, including Instagram, Facebook, and Twitter.• Created visually compelling designs for various marketing materials, including brochures, flyers, banners, and social media graphics. • Provided technical support to end-users by troubleshooting hardware and software issues.• Installed, configured, and maintained computer systems, printers, and other peripherals.• Perform data mining and collect data from social media

  • Graphic Designer

    Jan 2022 - Mar 2022

  • Information Technology Staff

    Feb 2021 - Jan 2022
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  Syaamil Group

  Mar 2022 - Nov 2024

  Information Technology Infrastructure Engineer

  • Managed and maintained on premise and colocation infrastructure, including operating system installations, upgrades, and patching. • Implemented security measures and performed regular system backups.• Monitored system performance using Grafana and Prometheus, identified bottlenecks, and optimized system configurations.• Responded to user inquiries via phone, email, or ticketing system, resolving technical issues promptly.• Assisted users with software installations, password resets, and general IT troubleshooting.• Documented and maintained a knowledge base of frequently encountered issues and their resolutions.• Conducted network diagnostics and resolved connectivity issues.• Managed and maintained cloud-based infrastructure (Google Cloud Platform), including virtual servers, serverless storage, networking, and billing administration.• Implemented and monitored cloud security measures, such as access controls and encryption.• Assisted with cloud migration projects and optimized resource utilization in the cloud environment.• Helpdesk Support for 400+ users around Indonesia Show less

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  Qursa

  Feb 2023 - Nov 2024

  DevOps Engineer

  • Implemented monitoring and alerting solutions with Prometheus and Grafana, enhancing visibility into system health.• Designed and implemented CI/CD pipelines for multiple projects using Cloud Build on Google Cloud Platform• Managed Cloud native serverless platform for containerized applications (Cloud Run), optimizing resource utilization and performance• Conducted security assessments and implemented security controls to ensure compliance with industry standards.

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  VSP Consultant

  Mar 2023 - Nov 2024

  Information Technology Infrastructure Consultant

  • Collaborated with clients to assess their IT infrastructure needs and develop customized solutions to meet their objectives•Designed and implemented network architectures, including LAN/WAN configurations• Conducted performance monitoring and troubleshooting to ensure optimal performance and reliability of IT systems• Provided technical support and guidance to clients, resolving issues and implementing best practices• Worked closely with cross-functional teams, including developers, system administrators, and project managers, to deliver integrated solutions Show less

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  GITS.ID (PT GITS Indonesia) | AI Agency

  Nov 2024 - now

  DevOps Engineer