Brian Wong - PMP®, CBAP®

Experience

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  TransCanada

  Jan 2005 - Dec 2005

  Desktop Support Technician Co-op Student

  Worked in a large team environment to support a wide range of business partners for all IT needs.-Worked with IS Business Analyst to produce decision summary and assisted in the execution of the TCT AV Projector lifecycle project, which provided major long term savings for the IS Department.-Consistently provided excellent customer service and support to approximately 250 business partners, which span across five floors.-Maintained a high SLA response and resolve percentage (90-95%, and was one of the leaders in efficient ticket resolution. Show less

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  P2 Energy Solutions (Formerly DDYTech)

  May 2006 - Oct 2007

  Quality Assurance Analyst

  Worked in a collaborative team environment to QA various Wellcore and SaaS Web based solutions for clients such as Devon, Encana, and Harvest Energy.-Created comprehensive test plan and data mapping document for the validation of an internal web based dashboard that was integrated from the client system.-Worked with BA/PM to develop various processes to ensure efficient workflow in future projects, also provided feedback to key stakeholders/client at various stages of the project.-Provided on-call support and assisted on-call team for six months which increased business knowledge and identified issues to ensure further releases were improved from user feedback-Led a small QA team into a successful, large scale client implementation of Wellcore Enterprise Solution. Excelled in task estimation, resource optimization, and consistently meeting tight deadlines. Show less

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  Forzani Group

  Oct 2007 - Sept 2009

  Quality Assurance Analyst

  Experienced QA Team Lead dedicated in delivering enhancement and maintenance for COTS and custom retail applications. As a Team lead, proficient in resource management, developing CSOX compliant project risk and test plans, scheduling and project estimates.Recently worked as a Project Testing Lead for EDI Vendor Onboarding project, excelled in vendor management, resource management and data reporting.

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  TELUS Health Solutions | Emergis

  Nov 2009 - Dec 2010

  Quality Assurance Analyst II

  Worked in a multi-functional Quality Assurance team to plan and test a complex claim system for one of the leading healthcare solution providers in Canada.-Able to exceed all test objectives by applying attention to detail to ensure that implemented solutions meet the business requirements as specified functional specifications. Established healthy relationships with Business Users by ensuring that implementations in QA, UAT for multi-benefit applications and components are successful by performing integrated tests after deployment.-Reduced operational risks through the collection of key performance indicators for production time and data processing errors by analyseing and re-evaluating key aspects of the UAT and Production environments. -Reduced project time by implementing new "top-down" gap analysis process to ensure that all MB Engine and Interface features need to have clearly mapped requirements to both technical designs and QA test plans. Through the use of the new process, it has strengthened the lines of communication between Business Analysts and QA, thereby providing QA a powerful voice during the requirements gathering phase with the client. Show less

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  Canadian Pacific Railway

  Dec 2010 - Mar 2014

  Business Analyst (SAP EH&S Implementation)

  Involved as the lead BA and SME technical resource in the successful go-live implementation (Jan2013 - March2014) of one of the largest SAP EH&S projects (IM/CM/OH modules) in Canada, representing 5+ multi-national business teams using ASAP methodology. Previously supported three inter-connected disability management teams (WCB/RTW/OHS) to develop and enhance current and future state internal systems/processes as well as run business critical reports/metrics. -Led and facilitated cross functional business and IS leads in requirement gathering, discovery sessions, and project pulse check meetings, which helped speed up build delivery.-Led the development of EH&S Project Wide Data Conversion initiative which ensured success in conversion of CPs complex HRIS database into SAP. Coordinated efforts and was heavily involved in planning and execution of CP Functional and SAP technical conversion tasks with cross-functional experts to ensure conversion was completed successfully and post conversion issues were identified and dealt with.-Found opportunities with SMEs/technical experts/Technical Consultants to use alternate development solutions for key reporting functionality in SAP Project, cost/benefit analysis which provided cost and project timeline savings.-Primed development of metrics/scorecards for executive management. Effort involved data mining, trend analysis, cross-functional collaboration. Final efforts streamlined productivity and will results in lower claim costs and future opportunities within the teams to save additional lost days/costs.-Coordinated and assisted in the planning and development of overall Disability Management teams reporting including KPI’s and analysis. The initiative involves creating and manipulating various data sources and reports (complex Excel spreadsheets, data from HRIS, internal systems/db). Show less

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  Savanna Energy Services Corp.

  Mar 2014 - Jun 2016

  Business Analyst II

  Lead Business Analyst and Project Manager for Savanna' Global EH&S HSE IMS Initiative.-Collaborated with Project Portfolio manager playing a Project Manager/Business Role which was key to factor to driving key Savanna HSE IMS project to success, exceeding business expectations. -Collaborated with Business in find a ‘win-win’ consensus to reduce project timelines and scope creep by moving towards a solution that would leverage off an existing report generation process, instead of developing a new process.-Brought fresh insight and leveraged talent for deriving simple solutions to complex problems by implementing an Agile/Iterative methodology to solve various operational problems and process inefficiencies. Show less

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  United Farmers of Alberta Co-operative Limited

  Jun 2016 - now

  Accomplished PM with successfully delivered projects including financial systems:•PM on UFA' D365 ERP Implementation, supported Program Manager on overall initiative and delivered new POS project•Successfully deployed new PCI compliant Backoffice/POS hardware with new D365 across all UFA Cardlock and Farm Stores•Successfully integrated separate business units onto UFA IT business standards along with the development of Business Acquisitions Playbook for future acquistion•Developed an updated Project Management framework which made projects deliverables consistent and flexible Show less Involved as a Senior Business Analyst in various enterprise impacting initiatives.•Strong consensus and requirements elicitation let to the successful implementation of UFA Tokenization Initiative which was a solution that saved UFA on credit card fees and ensured PCI Compliance•Developed BA practice deliverables and requirement elicitation techniques to business/IT stakeholders which has helped UFA to select the correct solution that meets business requirements and reduce rework/testing Show less

  • Business Solutions Manager - Finance

    Aug 2020 - now

  • IT Project Manager

    Jan 2018 - Aug 2020

  • Senior Business Analyst

    Jun 2016 - Jan 2018