Nora Abdul

Nora Abdul

Customer Service Representative

Followers of Nora Abdul673 followers
location of Nora AbdulPhilippines

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  • Timeline

  • About me

    Social Media Manager | Graphic Designer

  • Education

    • West Visayas State University

      2014 - 2018
      Bachelor's degree Software Development
  • Experience

    • IQor

      May 2018 - Nov 2018
      Customer Service Representative

      • Handled a Canadian account (TV, Internet and Telephone services)• Assisted in Billing concerns• Helped customers in troubleshooting• Answered general questions for customers• Administrative tasks

    • Carpet Rehab

      Mar 2019 - Apr 2020
      Marketing Assistant

      • LinkedIn Lead Generation • Following up Invoices• Writing Blogs related to the industry and business• Graphic Designing• Social Media Assistance• More administrative tasks

    • The Reynolds Team Network

      Apr 2020 - May 2021
      Social Media Coordinator

      • Responsible for Social Media Posts• Plans social media content alongside with marketing director• Schedules posts, engages with target audiences• Hashtag research• Researches for posting strategies/competitors• Checks Social Media Analytics and presents to the team• Growth Department member in-charge of posting job ads & communicating with possible hires

    • Freelance

      Jun 2021 - now
      • Business Manager

        Jul 2022 - now
      • Social Media Manager

        Jun 2021 - now
  • Licenses & Certifications

    • EF SET English Certificate (C2 Proficient)

      EF Standard English Test (EF SET)
      Nov 2019
      View certificate certificate