Harith Ruchira

Experience

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  Fire-X Projects

  Feb 2013 - Feb 2014

  Network Administrator
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  Ansell

  Feb 2014 - Aug 2014

  Data Entry Operator
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  Shangri-La Hotels and Resorts

  Jan 2016 - Mar 2020

  Core Work Activities− Held responsibility as Assistant Manager IT in the department− Hands on Experience in Pre-opening at the hotel and currently handling hotel operations (Property of 541 rooms).− Handling department responsible when absence of IT Manager.− Looked after the IT area from the Construction level coordinating with Construction/Contractors and the Project team for the Data Cabling, WIFI Infrastructure, datacenter implementation and setting up the IT Infrastructure/System training as per the Shangri-La standard along with System providers.− Enforces Shangri-La policies and standards protecting company hardware, software and other resources at the property.− Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements− Performs on-site monitoring of all projects.Key Achievement− Service Leader of the year at Shangri-La hotel Colombo 2018Work Activities − Design and implement network solutions (routers, switches, firewalls) for efficient data flow.− Monitor network performance, troubleshoot issues, and perform maintenance (updates, upgrades).− Configure security measures (firewalls, access controls) to safeguard the organization's data.− Install, configure, and maintain computer systems (servers, desktops, operating systems).− Integrate different systems and software for smooth operation and data exchange.− Analyze system performance and recommend improvements for efficiency.− Provide technical support to users in resolving computer-related problems.− Document network configurations and procedures for future reference.− Collaborate with other IT professionals to ensure smooth IT infrastructure operationImplemented Systems: Opera V5, HRMS, Check SCM, FCS(E-connect, Voice, Phoenix call accounting) Kunlun E-signature, Infrasys POS, Veeam Backup & Replication 9.5, Arcserve backup system, VMware vSphere, Sophos Enterprise Console 5.5, Ruckus Smart Zone 100, Cisco Network equipment’s. Show less

  • Service Leader ( Assistant IT Manager )

    May 2017 - Mar 2020

  • Purchasing Officer - IT HEOS

    Jan 2017 - May 2017

  • Associate Information Technology - Shangri-La Hambantota

    Jan 2016 - Jan 2017
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  Fairway Holdings (Pvt) Ltd

  Mar 2020 - Mar 2021

  Assistant Group IT Manager

  ▪ Reporting directly to the Chief Operation Officer, oversees the effective and efficient operation of the IT Department and ensures departmental alignment with the organization’s business operations.▪ Leading our team of IT Support Technicians to facilitate their development and help them reach their full potential▪ Designs, plans and co-ordinates all operational activities of the department, together with the provision of IT and IS based solutions that support business processes.▪ Managing all Amazon web services (AWS)▪ Developing and implementing IT policy and best practice guides for the organization▪ Conducting regular audits on IT infrastructure▪ Manage IT staff for all sub companies under the fairway group by recruiting, training and coaching employees, communicating job expectations and appraising their performance▪ Responsible for data control: back-ups, retention policies, access function▪ Management of Group cybersecurity to include the review of current cybersecurity measures and the development and implementation of a programme of improvement Show less

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  Gennext (Pvt) Ltd

  Mar 2021 - Apr 2023

  Senior Computer Network and System Engineer

  ▪ New Active Directory Server Deployment and Active Directory Upgrade (2012 to 2019) for International Construction Consortium (Pvt) Ltd▪ Hyper-V Cluster deployment for International Construction Consortium (Pvt) Ltd▪ Email migration - G-suite to O365 for One Step Solution▪ New datacenter implementation project for Ministry of Health (Include Dell servers and Storages, VMware Cluster, Juniper firewalls, Azure DR)▪ Checkpoint firewall support for Ministry of Finance.▪ Firewall, Kaspersky server and Hyper-V implementation for Theme resort hotels.▪ Role: Project Manager for Theme resorts.▪ Role: Senior system engineer for Lion Brewery.▪ Role: Senior system engineer for Pizza hut Head office and all branches.HANDS-ON EXPERIENCE• Dell Servers and Storages• VMware vCenter / ESXI / vMotion /vSAN• iDRAC• HP ILO• Cisco UCS• Power BI• NetApp storage• Azure AD• Azure DR• 0365 cloud• Intune• Defender• Bitlocker• Fortigate Firewalls (Expert)• Checkpoint firewalls• Pfsense Firewalls• Ruckus Wireless Infrastructure• Synology NAS• Amazon web services (AWS)• Sonicwall Firewalls• Hyper V• VPN configurations• Vingcard System• Delphi• FCS applications (eConnect, eHousekeeping, Unicorn, Voicemail)• Infrasys and TMS• POS Systems• Opera v5• Sophos Endpoint Security• HRMS• E-Signature• Check SCM• Sun System Show less

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  Xyicon

  Apr 2023 - now

  Computer Network and Systems Engineer

  • Installing, configuring, testing, and maintaining operating systems, application software, and system management tools.• Designing, implementing, and maintaining IT systems and infrastructure.• Troubleshoot and resolve network and system issues.• Monitor network performance and security.• Managing the entire office infrastructure, including installing, configuring, and upgrading network devices such as routers, switches, and firewalls.• Managing Intune: This includes managing all Windows and Mac policies, such as update policies, BitLocker policies, ASR policies, Defender policies, and app policies.• Managing Azure Active Directory (AD) domains, including creating and maintaining AD policies, user accounts, and security groups.• Monitoring the usage of Office 365 services, such as e-mail, SharePoint, and OneDrive, to ensure that they are being used effectively and efficiently.• Providing technical support to users, including remote desktop support, troubleshooting hardware and software issues, resolving network problems, and assisting with email and other applications.• Monitoring and reporting on internet connectivity/bandwidth issues, on-premises network usage/performance, and taking proactive measures to prevent and resolve problems.• Collaborating with other teams, managing users and software licenses, performing database backups, and scheduling/executing routine maintenance and backups.• Developing and maintaining system documentation, including configuration details and operational procedures.• Document network & System configurations and procedures. Show less