Swaraj Wase

Experience

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  Mahindra Group

  Aug 2012 - Jun 2014

  Assistant Manager

  Supplier Quality Assurance 1. Quality concerns resolution using different tools and techniques followed by implementation of permanent corrective actions at suppliers2. Improved Products and processes through Kaizen(continuous improvement) and Poka-yoke(error proofing)3. Acquired auditing skills through system, process and product audits at supplier end4. Involved with cross functional teams for production part approval process for development of new parts, engineering change and concern analysis5. Monitored and controlled daily assembly line rejections6. Frequent follow-ups, meetings, interactions with supplier for improvement and sustenance of the quality7. Benchmarked products and processes of automotive lamps and formulated benchmarking matrix for quality improvements8. Formulated supplier quality rating matrix to find out top and bottom performing suppliers quarterly and drafted out action plan accordingly 9. Rewarded four times by General Manager -Quality Dept for extraordinary work done Show less

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  TAFE - Tractors and Farm Equipment Limited

  Apr 2015 - May 2015

  Management Intern

  1. Worked with dealer development department2. Conducted Market research for a new dealer at Sangli district of Maharashtra primarily to understand the satisfaction level of customers in terms of product, service & dealer experience both in qualitative and quantitative manner3. Analysed and came up with the statistics of happy and unhappy customers, reasons for customer’s dissatisfaction and inferences in terms of the sources of brand awareness, the role and impact of field activities, customer’s top requirements, products-wise and tehsil-wise analysis to arrive at recommendations to the dealer and dealer development department4. Selected for a Pre-Placement Interview (PPI) Show less

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  TVS Motor Company

  May 2016 - Jul 2018

  Territory Manager

  *Working territory- worked in Mumbai for a year and seen a retail growth of 46%. Now working in Vidarbha area*Delivering sales- Responsible for ramping up the primary, secondary and tertiary sales of two-wheelers within the territory*Dealer management- Enhance the performance of existing dealers and their network and working for new dealer development*Retail management- Improve Inquiry-booking-retail conversion, enable the right stock mix at every outlet through a market forecast*Marketing- Conduct BTL activities in various towns to generate inquiries and increase sales of the dealer*Sales staff capability building-Make them well verse with product and sales process, ensure dealers have better HR practices*Inventory management- Help dealers to manage working capital as per required days of inventory to avoid sales loss*Systems and compliance- Conduct audits at dealership in every quarter thereby helping dealers to adhere sales related norms*Market share growth- Achieved a Market share gain of around 2.5% in Mumbai territory both in retail and billing during FY 16-17 and around 2% in Vidarbha in FY 17-18.  *New Dealer Development- was an integral part of opening four new TVS authorized dealers in the assigned territory during the span of 2 years Show less

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  Home First Finance Company (HFFC)

  Jul 2018 - Aug 2023

  *Company and its Offering- Working in a housing finance company which offers various products of home loan and loan against residential and commercial property *Leadership- Promoted as a Cluster Manager in July’21; Leading the North Maharashtra cluster including various branches like Nashik, Nashik Road, Malegaon, Dhule, Jalgaon, Bhusawal, etc. The team consisted of Branch Managers and the respective branch teams (total 50+ employees) who are involved in sales, disbursement, business development, credit evaluation, collections, back-end operations & customer service. Previously as a branch manager, I have led the Nashik branch. Performing a micro CEO role. *Sales strategy, Business Development & Channel Management – strategizing to have a profitable growth of the cluster’s business in terms of AUM(Asset Under Management) and fresh disbursal along with a healthy yield (rate of interest). Have significantly increased the sales volume year on year through the improved adequacy and productivity of channel and workforce, new business development, better market intelligence, data analytics, sales promotion activities, and development of alternate channels.  *Credit evaluation of the loan proposals in terms of both consumer and property credit *Branch Profitability & Portfolio Management- Handling the P&L of the housing loan portfolio across the region.  *Recovery & NPA Resolution- Have actively resolved a significant number of NPA accounts by deploying various strategies, striving for the early resolution through permanent corrective action to deliver high collection efficiency  *Coaching, mentoring, and motivating the team members to bring out the best results  *Customer Service Management-striving to achieve the highest levels of customer service measured through Net Promoter Scores for the portfolio  *Operational excellence-achieving the same across various operational metrics Show less

  • Cluster Manager

    Aug 2021 - Aug 2023

  • Branch Manager

    Jul 2018 - Aug 2021
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  ICICI Bank

  Aug 2023 - now

  Regional Head Sales