Annette Candappa

Annette Candappa

Financial Advisor - Collections Legal & Recoveries

Followers of Annette Candappa804 followers
location of Annette CandappaColombo, Western Province, Sri Lanka

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  • Timeline

  • About me

    Brand Executive | Singer | Thespian

  • Education

    • Good Shepherd Convent Colombo

      2005 - 2018
      G.C.E Adavanced Level Other Streams

      Activities and Societies: Senior Prefect - 2016/2017 & 2017/2018 President of the School Drama Circle Senior Choir Leader Toastmasters - Was nominated as one of the top 20 best speakers Interact Club - Treasurer 2015/2016 ICT Society Media Circle

    • Cardiff Metropolitan University

      -
      BSc in Computing and Software Engineering
  • Experience

    • HSBC

      Feb 2019 - Aug 2021
      Financial Advisor - Collections Legal & Recoveries

      Handled customer queries and recovered delinquent customers.Handled debit follow ups.Handled the Write Off Preventions on a monthly basis

    • AIA Sri Lanka

      Aug 2021 - Jun 2022
      Junior Executive - Contact Center
    • Beyondwealth Private Limited

      Nov 2022 - Jun 2023
      Wealth Associate

      • Monitor monthly maturities & follow up with affiliated financial institutions & clients• Analyse Cash Flows & Wealth Plans• Supervise BPO

    • Loops Integrated

      Jun 2023 - now
      Brand Executive
  • Licenses & Certifications

    • Certification In Call Model Standards

      HSBC
      Mar 2019
    • Customer Service: Working in a Customer Contact Center

      LinkedIn
      Oct 2021
      View certificate certificate
    • Technical Competency Course in Life Insurance

      The Sri Lanka Insurance Institute
      Aug 2022
    • Customer Service Strategy

      LinkedIn
      Oct 2021
      View certificate certificate
    • Managing a Customer Service Team

      LinkedIn
      Nov 2021
      View certificate certificate
    • Certification In Customer Engagement Model Standards

      HSBC
      Sept 2019
  • Volunteer Experience

    • Student Volunteer

      Issued by HelpAge Sri Lanka
      HelpAge Sri LankaAssociated with Annette Candappa