Giovani Zago

Business analyst

28000 followers

São Paulo, São Paulo, Brazil

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Timeline
About me
Development Team Management, Data Science and Customer Success | Protheus (TOTVS), ADVPL, Angular, Python, BigQuery, .NET, Java, Artificial Intelligence
Education
- Universidade Paulista
  2019 - 2020
  Master of Business Administration - MBA Gestão Empresarial
  Tive a oportunidade de adquirir conhecimentos valiosos sobre as práticas e estratégias de gestão de uma organização bem-sucedida.Desde o planejamento de negócios e ações de marketing até o treinamento e coaching organizacional, aprendi sobre as melhores práticas e técnicas na gestão empresarial. Além disso, tive a chance de estudar sobre a inovação de tecnologias nas organizações e a gestão de clientes, bem como a gestão do desempenho e fator humano.A formação incluiu também o… Show more Tive a oportunidade de adquirir conhecimentos valiosos sobre as práticas e estratégias de gestão de uma organização bem-sucedida.Desde o planejamento de negócios e ações de marketing até o treinamento e coaching organizacional, aprendi sobre as melhores práticas e técnicas na gestão empresarial. Além disso, tive a chance de estudar sobre a inovação de tecnologias nas organizações e a gestão de clientes, bem como a gestão do desempenho e fator humano.A formação incluiu também o posicionamento estratégico, a gestão da sustentabilidade do negócio e a gestão de carreira, habilidades importantes para um líder empresarial. Show less
- Universidade Paulista
  2019 - 2020
  Pós-Graduação Tecnologia de Informação para Estratégia de Negócios
  Este diploma de Pós-Graduação em Tecnologia de Informação para Estratégia de Negócios é destinado a aqueles interessados em compreender a importância da tecnologia de informação no contexto estratégico dos negócios. O programa tem como objetivo principal promover a harmonização entre a linguagem de negócios e de TI, a fim de alinhar estratégias e aprimorar o desempenho organizacional.Os eixos temáticos incluem Estratégias de Infraestrutura de TI, Planejamento Estratégico de TI, Gestão… Show more Este diploma de Pós-Graduação em Tecnologia de Informação para Estratégia de Negócios é destinado a aqueles interessados em compreender a importância da tecnologia de informação no contexto estratégico dos negócios. O programa tem como objetivo principal promover a harmonização entre a linguagem de negócios e de TI, a fim de alinhar estratégias e aprimorar o desempenho organizacional.Os eixos temáticos incluem Estratégias de Infraestrutura de TI, Planejamento Estratégico de TI, Gestão Estratégica de Serviços de TI, Governança Corporativa de TI e Estratégia de Negócios Digitais. Além disso, o programa também aborda aspectos importantes como a Gestão de Carreira, permitindo que os alunos desenvolvam habilidades e competências valiosas para suas carreiras futuras. Show less
- University of Chicago
  2023 - 2023
  Professional Certificate Artificial Intelligence and Data Science for Leaders
  During the course, I explored the practical application of Artificial Intelligence (AI) to achieve business goals. Initially, I learned how to formulate strategies aligned with the organization's specific objectives and how to build balanced data science teams, recruiting complementary professionals. Careful selection of areas for initial development was crucial to demonstrating the immediate value of AI, with a practical approach through workshops and case studies. By exploring scaling… Show more During the course, I explored the practical application of Artificial Intelligence (AI) to achieve business goals. Initially, I learned how to formulate strategies aligned with the organization's specific objectives and how to build balanced data science teams, recruiting complementary professionals. Careful selection of areas for initial development was crucial to demonstrating the immediate value of AI, with a practical approach through workshops and case studies. By exploring scaling strategies, I am now able to integrate innovations across multiple areas, maximizing the potential of AI. As an active participant, this course has proven essential to successfully leading the implementation of AI strategies, enabling me to create and execute effective plans, build talented teams, and implement innovative solutions in my specific industry. Show less
- Universidade Paulista
  -
  Graduação Information Technology
- Universidade Paulista
  2024 - 2027
  Doctor's Degree Business/Commerce, General
- Universidade Paulista
  2020 - 2022
  Master in Business Administration Administration and Business
  This study program has focused on understanding the economic and competitive aspects of business networks, with research projects that strengthen these specialties in its researchers. During my training, I had the opportunity to explore two dominant themes: Network Strategy and Network Operations. The first addresses the competitive aspects of business networks, including internationalization strategies, entrepreneurship in franchising and the competitiveness of companies in organizational… Show more This study program has focused on understanding the economic and competitive aspects of business networks, with research projects that strengthen these specialties in its researchers. During my training, I had the opportunity to explore two dominant themes: Network Strategy and Network Operations. The first addresses the competitive aspects of business networks, including internationalization strategies, entrepreneurship in franchising and the competitiveness of companies in organizational networks. The second encompasses research on interorganizational relationships, considering physical, informational, technological and financial exchanges in global value chains, supply networks, business clusters and local productive arrangements. This degree is a testament to my passion for understanding the dynamics of business networks and their strategic importance to business success. Show less
- Universidade Paulista
  2019 - 2020
  Master of Business Administration - MBA Administração de Finanças e Banking
  O programa de estudos abrangeu uma ampla gama de tópicos essenciais para a gestão financeira e bancária de uma organização.Desde a gestão do desempenho organizacional e posicionamento estratégico até a gestão de clientes e fator humano, tive a oportunidade de explorar as melhores práticas e técnicas na gestão financeira. Além disso, aprendi sobre a importância da sustentabilidade do negócio e como incorporá-la nas decisões financeiras.A formação incluiu também uma sólida base em… Show more O programa de estudos abrangeu uma ampla gama de tópicos essenciais para a gestão financeira e bancária de uma organização.Desde a gestão do desempenho organizacional e posicionamento estratégico até a gestão de clientes e fator humano, tive a oportunidade de explorar as melhores práticas e técnicas na gestão financeira. Além disso, aprendi sobre a importância da sustentabilidade do negócio e como incorporá-la nas decisões financeiras.A formação incluiu também uma sólida base em matemática financeira aplicada ao mercado de capitais e financeiro, além de estudos sobre o mercado financeiro e de capitais globalizado e sobre os produtos e serviços financeiros. Eu também tive a chance de aprender sobre estratégias de gestão de riscos e gestão de carreira, habilidades importantes para um profissional de finanças e banking. Show less
Experience
- TOTVS
  Aug 2011 - Jan 2014
  Business analyst
  I am a Development Analyst and I am responsible for being a technical and business reference within my field of activity, participating in medium and high complexity projects that add value and guarantee customer satisfaction. I carry out maintenance, implementations or services of medium and high complexity involving business rules, always seeking to act in the software architecture. I create complex tests, both manual and automated, and document or validate documentation to ensure end-user understanding. In addition, I guide and work with the development team to find business, architecture and design solutions. I always seek to suggest improvements in processes, tools and technologies, detail requirements of medium and high complexity, and be a reference in my knowledge in the performance product. Show less
- Steck Electric Industry Ltd.
  Jan 2014 - Jul 2021
  IT manager
  I am a professional with a degree in Information Technology and a specialization in Business Management. As a Technology Manager, I have the responsibility of coordinating multidisciplinary teams, involving infrastructure, systems, B.I. and support. My goal is to ensure that systems deployment projects are managed efficiently and that technologies are used to optimize the company's management. My function also includes assisting business strategies, identifying new opportunities and innovations for the business. I strive to establish a connection between the tool and the business strategy, monitoring good market practices and proposing improvements in service to internal and external customers and IT suppliers. In addition, I develop policies, rules and procedures related to information technology, to ensure compliance. As Technology Manager, I also propose investment plans for the company's technological upgrade. I coordinate, direct and control the survey of user needs and supervise the development of systems projects, ensuring compliance with approved schedules, priorities and budgets. I seek solutions in the application software market and manage the computer network, ensuring the maintenance of programs and systems implemented. In addition, I promote and capture innovations and changes, seeking to keep the company competitive and connected to market demands. I keep myself professionally updated and deploy the necessary actions and goals for the teams to achieve the objectives, preparing an action plan and defining indicators for measuring and monitoring the results. My mission is to act quickly in the implementation of plans, projects and actions, focusing on achieving the strategy and adding value to the company. I constantly monitor result indicators and seek solutions to achieve excellence in my area. Show less
- TOTVS
  Aug 2021 - now
  Development team management, data science and customer success
  As an experienced team leader, my goal is always to develop high-performance teams that deliver quality, functional products. In the Business Analytics squad, I work with several technologies, such as Google Cloud Functions, SQL, big query, dot net, Elasticsearch, Python and Power BI, to generate insights and forecasts that contribute to the company's business objectives. In the Mobile squad, my main objective is to develop my team in mobile application development projects, ensuring that our applications are efficient and meet the needs of users. We work with several frameworks and project management tools, including figma, UX/UI, dispatch pipeline, azure devops, docker, swagger, Jira and Scrum. As a leader, my role is always to develop the team, providing mentoring to help them grow professionally and deliver the best work possible. We work closely with other technology and business teams to ensure our apps meet users' needs and provide a high-quality mobile experience. My commitment is always to the excellence and success of the team, in addition to ensuring that the company is meeting established goals. Show less
Licenses & Certifications
- Data Protection Officer (RBC-CDPO)
  EXIN
  Jun 2021
  View certificate
- Scrum Fundamentals Certified - SFC
  SCRUMstudy
  View certificate
- Privacy and Data Protection Foundation - PDPF
  EXIN your ICT competence partner
  View certificate
- Information Security Foundation - ISFS
  EXIN your ICT competence partner
  View certificate
- Power BI - Business Intelligence(BI)
  Trainning Education
  Nov 2020
- Privacy and Data Protection Practitioner - PDPP
  EXIN
  Jun 2021
  View certificate