Erianna Maqueira

Experience

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  Vice City Dance Company

  Mar 2021 - Jun 2022

  Director of Operations

  • Organized and managed large-scale events, including regional and national dance competitions, Miami Heat and Marlins games, and team-building activities, resulting in an average attendance rate of 90% among students and parents at all events.• Sold & managed over 100 memberships, many of which were referrals based on customer satisfaction• Instructed dance classes across various skill levels, ages 3-19, and special needs creating inclusive and accessible programs• Monitored inventory for costumes, uniform and equipment, ensuring timely replenishment and great supplier relationships Show less

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  Alephgraphics

  May 2022 - Dec 2022

  Client Relationship Manager

  • Managed North & South American client contacts, ensuring seamless cross-cultural communication and project coordination• Streamlined virtual CRM operations, a database of 75+ accounts, optimizing client tracking & response times• Utilized Microsoft Office to create presentations/reports, effectively revealing products to clients & enhancing workflow efficiency

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  Babes Beauty Spot

  Feb 2023 - now

  Entrepreneur

  • Launched and manage a nail business based on a strategy combining artistry & creativity which has increased client base by 50% and revenue by 80% from first to last month through effective social media marketing, sales, and customer relations• Launched e-courses for aspiring nail techs, achieving a 4.5/5 satisfaction rate among clients through various platforms.• Offer press on nails and in-person appointments, building a loyal client base of over 200 clients - 70% returning regulars• Bookkeeping on Excel tracks expenses which helps accurately re-purchase supplies based on frequency of usage and note profits Show less