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Amin Adam

Amin Adam

Customer Service Associate

Followers of Amin Adam1000 followers
location of Amin AdamWashington DC-Baltimore Area

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  • Timeline

  • About me

    Software Developer Intern at Imagine 360 | Software Development & Cloud Engineer | Information Systems

  • Education

    • Thomas A Edison High School

      2017 - 2021
      International baccalaureate Computer Science

      Activities and Societies: Programming club, Muslim Student association leader, football team and Model UN. 4.02 GPA

    • Virginia Commonwealth University

      2021 - 2025
      Bachelor of Engineering - BE Information Systems Senior

      Activities and Societies: Cybersecurity club, Coding Club, Muslim Student association, Developing Men of Color, Sudanese Student association and Black Student Union.

  • Experience

    • FedEx Office

      Oct 2021 - Jan 2023
      Customer Service Associate

      - Utilized Microsoft Excel for data management, analysis, and reporting to enhance project tracking and customer service efficiency- Leveraged technical skills from computer science background to streamline processes and improve the user experience of in-house software tools- Developed a foundational understanding of logistics processes, contributing to more efficient package handling and distribution- Mastered ProofHub for project management, facilitating effective team collaboration and task scheduling in real-time Show less

    • Imagine360

      May 2023 - Sept 2024
      Software Developer intern

      - Gained proficiency in Apex, HTML, CSS, and JavaScript to develop user-friendly interfaces- Mastered the creation and management of screen flows for guiding user interactions within applications- Gained understanding of approval processes to streamline decision-making pathways in app functionalities - Acquired skills in developing and customizing Salesforce Lightning components to enhance application efficiency and user experience

  • Licenses & Certifications