Mark Timothy

Experience

• 

  Henley Forklift Co. Ltd (Liftruck Spares & Service Ltd)

  May 1975 - Jun 1977

  Supervisor

  • Supervisor for technical product parts support• Warehouse supervisor for export parts support

• 

  Lansing Henley Co Ltd

  Jul 1977 - Dec 1989

  Customer Service Supervisor

  • Supervisor, customer service support (Spares and Service)• Responsibility for all service and parts support materials• Management and Introduction of the ‘Linde style’ after sales product support materials• Team facilitator for company-wide IQ process management and implementation

• 

  Lansing Linde (Blackwood) Ltd

  Jan 1990 - Dec 1999

  Marketing Services Manager

  Position reporting directly to the Managing Director• Manage product support literature• Responsibility for all service and parts support materials• Manage and provide direct global product support for all HT product lines (current and historic)• Plan set and manage annual budget • Analysis, development and implementation of International sales support materials.

• 

  Linde Heavy Truck Division Ltd

  Jan 2000 - Aug 2007

  International Product Manager

  Position reporting directly to the Managing Director and Vice President New Truck Sales, Germany• Manage competitor key product research and world market analysis• Developed product support materials for new channels to market in order to successfully target non-traditional client base in Asia, Africa and South America• Create and Manage all press materials for PR and Ad campaigns• Develop and manage price structure and content for all Heavy truck product range• Manage the creation and support of all service documentation in support of Heavy trucks• Manage all exhibition and sales action support conferences• Plan set and manage annual budget • Manage internal and external company image • Launched complete new product range to market • Re-branded 3rd party products to grow sales beyond in-house production capacity• Produced Sales & Marketing plans in support of increased sales and market share Show less

• 

  Linde Heavy Truck Divison Ltd

  Sept 2007 - Sept 2013

  Head Of Marketing

  • Manage and grow marketing function including specifying and launching new product lines of heavy industrial FLTs and CH equipment• Manage on-going product development through market research and service feed-back including ‘facelift’ and mid-term updates• Management of product phase-out• Senior team champion in establishing and implementing marketing plans including hands-on active participation for product acceptance in all operating companies worldwide to overcome strong internal resistance to historic product prejudice.• Create, Manage and implement LHTD importer/Dealer/Agency agreements in-line with corporate guidelines.• Management of marketing support for non Linde direct Dealers and Agents • Active management of Marketing aspects of an integrated S&OP process using 6 Sigma principles• On-going analysis of competitors, segment & customers in the container handling & Heavy industrial sector to facilitate business analysis and forward planning• Develop & deliver divisional development plans with internal and external management and consultants• Develop & execute new marketing plans including 5-year sales plans.• Management and formulation of new product price lists, discount structures and systems control structure• Management of Marketing/Sales budget proposals including turnover, projected discounts and net profit calculation • Development of comprehensive International sales training materials.• Analysis, development and implementation of International sales support materials.• Successful sourcing of third-party products, including the legal management of the project through to hand-over to senior management team, production and plant engineering • Manage and provide direct global product support for all HT product lines (current and historic) Show less

• 

  MST Consultancy

  Oct 2013 - now

  Consultant

  Self-employed expert in the field of Material Handling