Talk to sales Try for Free
Rajesh Kumar

Rajesh Kumar

Asst Manager Quality

Followers of Rajesh Kumar339 followers
location of Rajesh KumarNoida, Uttar Pradesh, India

Connect with Rajesh Kumar to Send Message

Connect

Connect with Rajesh Kumar to Send Message

Connect

  • Timeline

  • About me

    AVP- Quality Assurance | MBA-Marketing & Ops | LSS Black Belt, COPC-RCT, AIML Practitioner | Quality Management, Service Excellence, Business Intelligence & Analytics, CE Enhancement, Training Delivery, Risk & Compliance

  • Education

    • IMTS

      -
      Bachelor’s Degree BBA

    • Science College, Patna

      -
      High School I.Sc First

    • St Xaviers School, Durgapur

      -
      I.C.S.E

    • Subharti University

      -
      Master of Business Administration - MBA Marketing & Operations A

  • Experience

    • HCL Technologies Ltd

      Nov 2004 - Jul 2013
      Asst Manager Quality

    • Metlife GOSC

      Jul 2013 - Aug 2015
      Unit Manager Quality

      - Managing Transaction and Strategic Quality functions for key Insurance processes running at the centre.- Setting up Transaction Quality frameworks for new businesses on-site and off-site.- Managing Risk & Compliance for Quality function.- Client interface for Quality Metrics/ SLAs- Driving compliance to Standards- CMMI (Level 5)- Managing & Upgrading Skill levels of Quality personnel through Training/ Learning and Developmental programs

    • InterGlobe Technologies

      Aug 2015 - Jul 2016
      Manager Quality

    • Tech Mahindra

      Jul 2016 - Nov 2018
      Associate Head Quality

    • Teleperformance

      Nov 2018 - Apr 2022
      Director - Quality & Training

    • Genpact

      May 2022 - now
      Associate Vice President- Quality

  • Licenses & Certifications

    • Lean Six Sigma Black Belt (ICBB)

      QAI

    • COPC RCT

      COPC Inc.