Anirban Ghosh

Experience

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  A.K. Trade Centre Pvt. Ltd

  Oct 1996 - Sept 1997

  Senior Marketing Executive

  Developed, Maintained and energised market to promote - Pager and Mobile phones and catered services to Sales NetworkMaking cold calls, converting leads to successful deal, leading sales team to develop markets through electronic shops and agencies and perform sales at various corporate officesHelped in increasing sales of mobile phones & pagers from 20% to 50 % volume growth yearly

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  Pentasoft (PRG Ltd.)

  Oct 1999 - Apr 2001

  System Administrator and Senior Faculty, Training

  Analysis and Implementation of different software, hardware and design and implementation of LAN networks for connecting Pentasoft (PRG Ltd.) and its sister companiesDesigned, Implemented and maintained back-ups for the accounts department of PRG Ltd.Coach several newly launched courses and programming languages through extensive training

• 

  Wipro Infotech

  Nov 2002 - Sept 2005

  Customer Support Engineer

  For domestic project - Income Tax Department , Government of India as part of “Manage IT” in FM Services, for Eastern India . Projects scope included as Facility Management Services to Managing Network, Asset Management, Anti-Virus & Desktop Management of Computer Systems, Vendor managementAs Site-In charge / Lead , managing a team of 11 Resident Engineers, including remotely located 8 RE

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  P&R Services

  Oct 2005 - Mar 2007

  Facilities Management Engineer
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  Tata Consultancy Services

  Apr 2007 - now

  As a Delivery Manager had led an insurer group based out of North America West segment in the USA. Revenue grew from INR 7.8 Cr / QTR to INR 33 Cr / QTR also GM increased from 35% to 48% ( 26 % Y-o-Y Growth ). Acquired 97% CSI all through and improvement across all applicable KPIs') and also maintained satisfactory margin across last consecutive 8 quarters.a. Offshore leverage increased from 67 % to 84 % .b. The customer appreciated for having a sharp focus on bringing down the overall cost by implementing 9 nos of SIP ( USD 100K + ) / 7 nos of PI ( app USD 120 K +) without any compromise on the quality of the support.c. Have received Client appreciation for the successful implementation of the Exadata Migration activity.d. To bring down the overall cost by implementing SIP/ PIs without compromising the quality of the support. e. Keeping MFDM in focus using automation, analysis and resolution of issue resulting in need of constant support and building effective alerting and monitoring mechanism across infra based support in current engagement.f. Managing efficiently the Operational parameters of the account, also account has gone through steady revenue growth curve and also maintained satisfactory margin across last consecutive 8 quarters. Show less

  • Delivery Partner

    Mar 2023 - now

  • Delivery Manager

    Jul 2022 - Mar 2023

  • Delivery Manager

    Jan 2021 - Jun 2022

  • Delivery Manager

    Apr 2018 - Dec 2020

  • Project Manager

    Oct 2016 - Mar 2018

  • Project Manager

    Sept 2015 - Oct 2016

  • Project Manager

    Aug 2014 - Aug 2015

  • Project Manager

    Oct 2012 - Jul 2014

  • Project Manager

    Oct 2010 - Sept 2012

  • System Administrator

    Sept 2008 - Oct 2010

  • System Administrator

    Apr 2007 - Sept 2008