Talk to sales Try for Free
Adel Alsaeed Baih

Adel Alsaeed Baih

Busboy

Followers of Adel Alsaeed Baih245 followers
location of Adel Alsaeed BaihCairo, Cairo, Egypt

Connect with Adel Alsaeed Baih to Send Message

Connect

Connect with Adel Alsaeed Baih to Send Message

Connect

  • Timeline

  • About me

    senior call center agent at T.L.D

  • Education

    • Helwan University Cairo

      2009 - 2009
      Bachelor's degree Hotel, Motel, and Restaurant Management good

      الأنشطة والجمعيات:A.H.l.A association front office.. steading skills

  • Experience

    • Grand Hyatt

      May 2008 - Nov 2008
      Busboy

      training period in royal boat . open buffet

    • Mishwar

      Mar 2012 - Aug 2015
      Restaurant Supervisor

      observing on floor staff cleanliness and hygiene . assuring speed of service and accurate​ orders delivered to the customer in specific time. . managing stock and fresh raw material .. applying orders according to per thousand sales . . inventory spot check to monitor recipes are applied well throw workers .

    • Burger King

      Nov 2015 - Jan 2016
      Assistant Restaurant Manager

      assisting store manager and replacing him achieving targets filing up paper works. preparing arranging h.r reports. maintain high standard food quality and guestvservice

    • RA Sports

      Dec 2016 - Jun 2017
      First Assistant Manager

    • Kudu company for food and catering

      Jan 2017 - Jan 2018
      Store Manager

      fast food restaurant

    • Starbucks

      Jun 2017 - Oct 2017
      Barista

    • Vodafone Business

      Apr 2018 - Feb 2019
      Customer service agent

      customer service agent vodafone egypt sme account

    • The Bakery Shop

      Feb 2019 - May 2019
      Store Manager

      restaurant manager

    • National Bank of Egypt (NBE)

      May 2019 - now
      Customer service agent

      customer service agent

    • TLD-THE LAND DEVELOPERS

      Dec 2022 - now

      Receiving customer calls and inquiries and responding to their questions about our projects and amenities provided, Receiving sales calls from people who want to know about our projects and re-directing them to the sales team according to rotation, plus sales admin tasks such as receiving leads from different channels, Validating leads entails performing documentation for all valid and non-valid leads, redirecting leads to the appropriate team, following up on lead progress, whether interested or not, and analysing the leads to obtain a result. We also perform outbound follow up with our leads and customers to ensure quality. عرض أقل

      • Senior Call Center agent at TLD

        Dec 2022 - now

      • Call Center Customer Service Representative

        Dec 2022 - May 2023

  • Licenses & Certifications

    • UDACITY DATA ANALYSIS CHALLENGER

      Udacity
      Jan 2022

    • Stewarding skills

      American Hotel & Lodging Association
      May 2008

    • BURGER KING foundational management skills

      Burger King
      Dec 2014

    • Basic Management and Leadership skills

      Kudu company for food and catering
      Oct 2017

    • Front office skills

      American Hotel & Lodging Association
      May 2009

    • Zoho

      Zoho
      Aug 2023

    • Manager Food Safety Certification

      Serve-Safe Food Hygiene Training Services Pty Ltd
      Sept 2016

  • Honors & Awards

    • Awarded to Adel Alsaeed Baih
      employee of the month -