Mauni Tomlo

Experience

• 

  University of North Carolina Greensboro Recreation Center

  May 2013 - May 2015

  Fitness Instructor
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  Go Yoga

  Jul 2015 - Apr 2016

  Yoga Instructor
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  Inspired Change Yoga

  Oct 2015 - now

  Assistant Manager is responsible for day-to-day studio operations and the overall needs of front desk staff, facilities, maintenance and cleanliness of studio. Driving studio sales, providing excellent customer service, and exhibiting and modeling studio leadership are all required for success in this position.RESPONSIBILITIESPEOPLE-Train and develop front desk staff-Train, schedule, and manage work trade staff-Provide and role model excellent customer service at all times both internally and externally-Write and present reviews in a timely manner-Follow up with staff regularly with both positive and guiding feedback-Help resolve scheduling conflicts-Supervise and direct all staff members to maintain cleanliness standards-Communicates, collaborates, and follows through with retail and marketing team-Ongoing customer service training of ICY staff-Effectively delegates tasks and duties as needed to ICY staff-Ensure studio personnel are completing duties and meeting highest level of service and knowledge around yoga, workshops, and wellness services-Be a representative and ambassador of ICY though words and actions Show less

  • Assistant Manager

    Dec 2017 - now

  • Yoga Instructor

    Oct 2015 - now

  • Manager

    Oct 2015 - Oct 2018
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  Gold's Gym

  Jan 2017 - now

  Yoga Instructor
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  Hot Yoga Asheville

  Jan 2017 - now

  Yoga Instructor
• 

  The Prama Institute

  Aug 2018 - now

  Retreat Manager