Aundre Walker

Experience

• 

  First Alarm

  Jan 2012 - Feb 2013

  Security Guard

  • Patrolled and safeguarded commercial and business properties, ensuring the safety of premises through regular monitoring and maintaining a visible deterrent to potential security breaches. • Maintained detailed and accurate hourly logs, documenting all security events, incidents, and potential hazards, ensuring thorough record-keeping in alignment with company policies. • Utilized effective de-escalation techniques to resolve confrontations professionally and minimize risks, maintaining a calm and controlled environment during high-stress situations. • Conducted thorough inspections of facilities to identify any security vulnerabilities or maintenance issues, collaborating with property management to ensure swift resolution of problems. Show less

• 

  ABC Security Service, Inc

  Jun 2013 - Jan 2015

  Dispatcher

  • Coordinated and managed the deployment of over 50 security personnel, ensuring optimal coverage and response times to client sites by monitoring work schedules and adjusting assignments as needed. • Maintained and updated critical client information, including shift logs and incident reports, using advanced dispatch software to ensure real-time accuracy and swift communication across the team. • Monitored ongoing shifts, tracked personnel via GPS, and ensured adherence to work schedules, while also handling clock-in/clock-out tasks to maintain compliance with company policies. • Generated detailed reports on security incidents and client communications, facilitating seamless coordination with law enforcement and emergency services during critical situations. • Acted as the central communication hub, providing clear and timely instructions to field personnel and ensuring efficient resolution of both emergency and routine security tasks. • Ensured accurate documentation of all dispatch activities and maintained records in accordance with company policies, supporting internal audits and quality assurance initiatives. Show less

• 

  Edgewood Center for Children and Families

  Jan 2015 - Dec 2016

  Counselor/ Instructional Specialist

  • Exceeded client care standards by implementing and facilitating therapeutic programs for children aged 7-17 in a Level 14 facility, driving engagement and positive behavior change. • Provided critical support in crisis stabilization and safety planning within the Hospital Diversion program, managing high-risk scenarios with strong problem-solving skills to ensure client safety. • Supervised children with 1:4 and 1:1 staff-to-youth ratios, maintaining a secure and therapeutic environment. Applied de-escalation techniques such as “Handle with Care” for safe physical intervention when necessary. • Led small group activities focusing on personal and emotional development, ensuring that each session contributed to the holistic growth of participants. • Collaborated closely with families and multidisciplinary teams to support the successful reintegration of children, ensuring individualized treatment plans were effectively implemented and monitored. • Consistently met documentation standards, maintaining comprehensive records and case notes during both regular and extended shifts, contributing to the organization’s compliance and reporting efforts. Show less

• 

  CUTCO Cutlery

  Mar 2016 - Jun 2017

  Outside Sales Representative

  • Consistently surpassed sales targets by utilizing effective customer engagement strategies and delivering persuasive product demonstrations tailored to individual client needs. • Proactively generated new business leads, expanding the customer base through referrals, networking, and targeted outreach in key markets. • Built and maintained long-term client relationships by providing excellent customer service, resulting in repeat business and strong referral growth. • Conducted comprehensive product presentations, showcasing the unique features and quality of Cutco products, ultimately leading to a high conversion rate. • Leveraged customer insights and feedback to fine-tune sales tactics, ensuring alignment with market demands and customer expectations. Show less

• 

  Allied Universal

  Jan 2017 - Nov 2018

  Night Shift Operations Manager

  • Led a team of 10+ officers during night shifts, effectively managing resources and ensuring strict adherence to company policies and safety procedures. • Developed and implemented tailored security strategies for night operations, optimizing risk management and enhancing site safety. • Directed crisis response efforts, coordinating with law enforcement and conducting post-incident reviews to refine and improve security protocols. • Fostered strong client relationships by delivering detailed reports, addressing security concerns promptly, and aligning security solutions with client expectations. • Trained staff on emergency response, advanced security systems, and ensured compliance with regulatory standards, fostering a well-prepared and efficient security team. Show less

• 

  U.S. Security Associates, Inc.

  Jan 2019 - Apr 2020

  Security Specialist

  • Supervised security operations, conducting patrols and monitoring surveillance systems to proactively prevent security breaches and ensure site safety. • Managed entrance inspections, ensuring secure and efficient access control for authorized personnel, while refining security protocols to enhance overall effectiveness. • Fostered and maintained strong client relationships through consistent communication and exceptional service delivery, addressing concerns and aligning security strategies with client needs. Show less

• 

  Allied Universal

  Jan 2019 - Mar 2024

  Upscale Security Officer

  • Managed the execution of safety procedures, ensuring consistent security operations and protection of clients and staff. • Responded to critical incidents with efficiency and precision, coordinating emergency response efforts to resolve situations promptly. • Utilized advanced CCTV systems to continuously monitor activities, identify potential risks, and maintain a secure environment. • Maintained detailed and accurate documentation of incidents, contributing to internal investigations and supporting the development of future risk mitigation plans. • Collaborated with management to review and update security protocols, aligning safety measures with company objectives and industry standards. Show less

• 

  Canopy security group inc

  Mar 2024 - now

  Site Supervisor/Armed Gaurd

  • Oversee and manage security project lifecycles, ensuring timely completion and alignment with company objectives. • Spearheaded the revision of post orders, collaborating with leadership to address evolving safety concerns and advising on policy adjustments. • Assist in the development and execution of training programs focused on risk mitigation, emergency response, and safety protocols. • Conduct internal investigations at the request of stakeholders, gathering evidence, interviewing relevant parties, and presenting findings for effective resolutions. • Foster strong client relationships through consistent communication and professional service, while collaborating with law enforcement as needed. Show less