Melvin Donovan

Melvin Donovan

Customer Service and Group Officer

Followers of Melvin Donovan98 followers
location of Melvin DonovanWest Jakarta, Jakarta, Indonesia

Connect with Melvin Donovan to Send Message

Connect

Connect with Melvin Donovan to Send Message

Connect
  • Timeline

  • About me

    Account Manager at Falcon Enterprise Development

  • Education

    • Curtin Singapore

      2012 - 2014
      Bachelor's Degree Accounting and Finance 3.35 / 4
    • Innovative Language

      2017 - 2017
      Advanced in Cantonese Chinese Language and Literature Advanced
    • Curtin College

      2012 - 2012
      Diploma of Commerce Business/Commerce, General 3.64 / 4
  • Experience

    • PT.Citra Lintas Semesta

      Apr 2011 - Feb 2012
      Customer Service and Group Officer

      Exposure to handle customers during busy period (e.g weekend and public holiday) in a dynamic environment, communicate effectively with customers and make them feel they are important and valued

    • PT. Sumber Daya Cipta Alam

      Aug 2014 - Mar 2015
      Account Assistant

      1. Prepared monthly management accounts and employees payslips.2. Prepared bank reconciliations to make sure it's comply with company accounts.3. Analyzing company income statement and balance sheet.

    • EF English First Indonesia

      Apr 2015 - Feb 2017
      Administrative Coordinator

      Main duties :1. Prepared payslips for employees.2. Prepared an effective schedule for the teacher to do the lesson in classes.3. Prepared employees contract.4. Analyzing financial data, such as overtime pay rates for the teacher.5. Print legal documents for the student who had achieved excellent results in their exam.Ad-hoc duties :1. Be a good sales that could provided solutions for customers.

    • PT.Gloria Cipta Karya

      Mar 2017 - Mar 2018
      Account Manager

      1.Prepares monthly income statement2.Analyzing cash-flows for financing activities3.Produces year-end financial statement

    • PT. Laut Sejahtera Bersama (Falcon Enterprise Development)

      Apr 2018 - now
      Accounting Manager

      1. Spearheaded the preparation of monthly and annual financial reports using Microsoft Excel, improving reporting accuracy and accelerating internal review processes.2. Delivered high-quality translations across Indonesian, English, and Mandarin, enabling seamless cross-border communication and supporting international business operations.3. Successfully managed end-to-end customs reporting (Bea Cukai), ensuring 100% compliance and on-time submissions, reducing potential penalties and delays. Show less

  • Licenses & Certifications

    • Customer Service Excellent

      EF English First Indonesia
      Apr 2016