
Dragos Tirnoveanu

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About me
Sales Manager
Education

Institutul Diplomatic Roman
2013 - 2014Graduation degree Foreign Policy and DiplomacyA 6 month program intended to give a solid, realistic and in-depth view of foreign policy principles and practices as well as diplomatic etiquette and techniques. The program and institute are under the tutelage of the Ministry of Foreign Affairs and benefits from lecturers with extensive diplomatic and academic experience.Main courses: U.N. structure and scope, Geopolitics, International Law, International Affairs, Diplomacy

Academia de Studii Economice din București
2010 - 2012Master's degree Business/Corporate Communications A gradeActivities and Societies: Disertation paper " Diplomacy and security: Euro-Atlantic Security after NATO Lisbon Summit 2010" An in-depth study of the complex ways in which diplomacy and security have intertwined over the course of history Study case: the implications and operational challenges of the NATO 2010 Lisbon Summit.

Academia de Studii Economice din București
2007 - 2010Bachelor's degree Marketing B gradeActivities and Societies: License paper: "Online marketing research - case study: Unicredit Leasing online vendor satisfaction survey" A paper on the theoretical fundaments of market research, its place in the concept of marketing and how quantity and quality become intimately connected to produce efficient results. Study case on how the results of a complex customer service survey can be translated in a matrix that compiles an in-depth view of the market and the sampled population within an online environment.
Experience

UniCredit Leasing
Nov 2009 - Jun 2011- Checking the completeness of leasing files: documents, guarantees, and online support platform- Making sure that the leasing files are in accordance with all internal rules and procedures- Monthly reporting on the frequency of errors that occur in leasing documentation and system input- Working under a daily deadline schedule- Specialized in analyzing FEADR files ( European funded agricultural projects )- Maintaining a healthy and productive relationship with the Sales teamAchievements:- Checking of approximately 1900 leasing applications over a 12 months period with an average of 7 applications/day.- 7 internal departmental reports regarding performance, quality of files statistics and ways of improving activity.- Publishing of 10 articles in the internal magazine. Show less
Contract Validation Officer
Jun 2010 - Jun 2011Trainee
Nov 2009 - Jun 2010

Mercedes-Benz Financial Services Romania
Jun 2011 - Apr 2013- Administration of Wholesale credit lines for MB dealers including: no overdues, no double payments, issuing of early closures, new withdrawals;- Maintaining a good, healthy proactive, business orientated relation with all dealers and all other business related partners including legal counsel and external floor check supplier.- Improve satisfaction surveys amongst dealers- Supervision and testing of the new Web Wholesale platform for dealers and testing for the Charisma Wholesale module implementation- Project Manager for Great Place to Work Survey: responsible for developing ideas and measures to improve working conditions, liaison between board management and employees;Achievements- 4500 TEUR portfolio increase in the first 6 month of activity;- implementing a new business system by thorough collaboration with external ERP partner for whom this process constitutes a first;- 50% of existing portfolio has had in 8 month new deals revised and improved;- Significant improvement in dealer satisfaction through continuous client farming and support.- 0% payment delinquency achieved in dealer wholesale business Show less - Checking for specific signs or alerts of fraud or false documents;- Making sure that all the leasing files are in line with internal and banking rules and regulations;- Monthly reporting concerning financing values, Sales quantity and quality performances;- Working on a daily deadline based schedule with multiple and different tasks; - Maintaining a healthy and productive relationship with the Sales team;- Back–up officer regarding wholesale activities: dealer communication, system management;Achievements- Quality check and payment of over 1500 leasing applications during a 9 months period with an average of 7 files/day.- Successful Contract Validation and Customer Service activities and management during an 50% portfolio increase in 7 months of activity.- Creating a new improved archive database, with a new locations and a new management system and procedure. Show less
Wholesale Specialist
Mar 2012 - Apr 2013Contract Validation Specialist
Jun 2011 - Mar 2012

Pluriva
Oct 2013 - Jun 2017Senior Sales Consultant ERP- Responsible for contribution towards constant increase in sales volume;- Responsible for negotiating, signing and relationship administration of new contracts;- Liason between client and internal implementation and support team;- Insure efficient and smooth communication between related decision makers;- Push towards end-results and customer satisfaction at all times;- Stakeholder in marketing strategy, budgeting and forecasting;- Realistics assessment on client expectations/ERP possibilities ratio;- Proactive approach towards new ERP development for innovative business models;- Cross-selling with different business partners such as finance solutions for IT&C and accounting and audit solution from group companyPassionate and proud of my customers, that stem from various industries such as fleet management, HVAC, e-commerce, building materials, medical companies, etcAchievements▪ Over 30 new accounts signed in a period of 3 years▪ Over 50 new and existing accounts managed in a period of 3 years▪ Over 800 meetings with new and existing clients, primarily interacting with decision makers, CxO level.▪ 5 CRM lectures held at two different universities in Romania Show less

Global News Intelligence
Oct 2014 - Sept 2017Editor In Chief
Arval România BNP Paribas Group
Jun 2017 - Nov 2019Business Manager- Responsible for maintaining a strong and healthy sales pipeline, capable of delivering constantresults and help the overall company achieve strategic objectives- Responsible for developing and implementing a sales prospect acquisition strategy together withAcquisition Executives and Head of External Sales. This includes sales methodology, telesales pitch,source development, social networking, database searching, geolocation searching.- Maintaining a healthy and productive relationship with the Account Management team, togetherensuring a smooth and valuable customer experience for our shared portfolio- Responsible for retention rates within managed customer portfolio through continuous farming andclient exposure via meetings and conference calls- Responsible for the overall evolution and profitability of my fleet portfolio, through monitoring ofessential KPIs, such as retention rate, default rate, profitability, recontracting, potential of fleet to beacquired, upsale and upgrade potential, etc.- Maintain a productive meeting calendar, with at least 2 business meetings / day, with specificinformation to be collected and used to correctly address commercial and operational needs Show less

45north
May 2018 - nowFounder- Responsible for the overall editorial strategy, public relations and general direction of theorganization- Responsible for managing a team of News Media Analysts that provide analytical content viapress monitoring and reporting- Nurturing existing partnerships and finding new ones via networking- Maintaining the organization's values and principles in the daily content we deliver to our readers- Promote and consolidate 45north as a solid and respected foreign policy think tank in the regionand beyond Show less

GRENKE ROMANIA
Nov 2019 - nowArea Sales ManagerAchievements:- over 1000 contracts signed and delivered- over 700 managed partners from various industries (IT, Robotics, Solar Energy, Storage, Software)- over 15 million EUR financed value
Licenses & Certifications
- View certificate

Understanding the Impact of Deepfake Videos
LinkedInSept 2021 - View certificate

The Six Morning Habits of High Performers
LinkedInAug 2020 - View certificate

Soft Skills for Sales Professionals
LinkedInOct 2023 - View certificate

Advanced Lead Generation
LinkedInOct 2023 - View certificate

Sales: Closing Strategies
LinkedInMay 2021 - View certificate

Delivering a Great Virtual Sales Pitch
LinkedInOct 2023 - View certificate

Sales Prospecting
LinkedInJun 2022 - View certificate

Sales Strategy: Storytelling to Speed Up Your Sales Cycle
LinkedInOct 2023 - View certificate

Strategic Selling: How to Communicate with the C-Suite and Decision Makers
LinkedInJul 2023 - View certificate

Effective Listening
LinkedInApr 2021
Languages
- enEngleză
- frFranceză
- roRomână
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