Experience

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  Tnt international express

  Sept 2006 - Jan 2010

  Operations manager

  ADM Express Service Libya is exclusive agent of M/S TNT and M/S Eagle Global Logistics in Libya.Managing complete operation of TNT in Misurata,Libya.Managing a network of 2 offices in Libya ( Misurata & Sirte ).Streamlining air/road network among branches.Training of staff.Handling business of different companies.Follow up of in/out shipments around the world

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  Hud hud worldwide logistics - libya

  Feb 2009 - Feb 2014

  Operations manager ( east libya )

  HudHud Worldwide Logistics is freight forwarding Company in Libya & Official Agent of "TNT Express"• Successfully led end-to-end operations for HWL and TNT in Benghazi, Libya, including overseeinglogistics, supply chain management, and personnel.• Implemented an optimized air and road network across various eastern cities.• Conducted comprehensive training programs for staff members to enhance their skill sets andknowledge.• Expertly managed key business operations for prominent oil and gas companies.• Efficiently tracked inbound and outbound shipments across global locations. Show less

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  Alsari shipping company - libya

  Mar 2014 - Jan 2015

  Operations manager ( libya )

  • Facilitated seamless berthing and sailing operations of company vessels by proactively following upwith master, port authorities, and customs officials.• Conducted meticulous cargo planning and final checks in collaboration with the master prior to sailing.• Maintained effective communication with warehouse managers regarding inbound and outboundcargo, FCL units, empty units, and bulk shipments.• Kept the sales team informed of vessel ETA/ETD and cutoff times for all Libyan ports.• Provided timely updates to Istanbul headquarters on vessel operations, FCL and empty units withmanifests, vessel documentation, and comprehensive vessel operation reports.• Conducted thorough research to identify suitable vessels based on clients' cargo and requirements.• Exercised due diligence by meticulously verifying and controlling T/C contracts with company lawyersbefore signing agreements with ship owners.• Formulated a comprehensive routing plan for Port calls between Turkey and Libya.• Efficiently collaborated with bunker and provision companies to ensure timely supply at the port. Show less

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  Medstar line(container line)

  Feb 2015 - Oct 2017

  Sea freight operations

  • Execute ocean transportation / freight forwarding activities in accordance with all customer servicerequirements.• Ensure on-time delivery of cargo by tracking shipments through to delivery and providing customerupdates, where necessary.• Organizing & Arranging Ocean Freight shipments & ensuring the smooth running in line with SLAagreements ( Delivery in progress / Completion/arrival Status / Customs Declaration check).• Manage End-to-end bookings from customers and arrange collections & booking of cargo with othercarriers & MedStar LINE.• Generating Pricing, quotations for all international ocean freight bookings ( FCL / LCL / RoRo / OOG /Bulk ).• Delivering top-notch inland haulage services Show less

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  Century supply chain solutions

  Jan 2018 - Aug 2024

  Operations / account manager - turkiye

  ( PUMA SHIPPING & LOGISTICS A.Ş is the official agent of Century Supply Chain Solutions in Turkiye )• Handling Air/Ocean Export Operation/Coordinator for KEY ACCOUNTS, I am responsible for handling nomination shipments of LCL and FCL.• I complete the cargo cycle as per guidelines and parameters to fulfill customer obligations. This includes managing export activities, coordinating with shippers/vendors, carrier booking/SO, cargo pickup & delivery, documentation check, tracking, loading confirmation & delivery to destination.• I work closely with vendors/shippers on cargo load plan and arrange empty units from carrier as per cargo readiness. I also assist vendor/shipper on all operational/carrier related challenges and ensure smooth loading process.• I act as a logistical agent on behalf of vendors/shippers and process all carrier related tasks, such as carrier space booking, SI filing, draft BL check, final BL issuance, and tracking/following up with carrier until shipment is arrived at destination.• I coordinate with line/carrier & their respective agents for special requests like change of destination or re-route of shipments from the origin destined after shipment is loaded.• I am the focal point for customers, shipper/vendors, overseas agents, Local Carriers, Shipping Line for all queries. I resolve them in the most economic and immediate manner as per defined SLAs and quality parameters.• I liaise with various internal and external stakeholders to facilitate exchange of information between customers and the organization.• I track shipments daily, follow up with carriers for delayed shipments, keep track of mails, and follow up with parties for payments after due date (if required).• I perform timely system related updates in our in-house software to ensure smooth transactional flow across the shipment lifecycle and visibility across the departments. Show less

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  Puma shipping & logistics

  Nov 2022 - Aug 2024

  • Professionally executed air and ocean transportation, as well as freight forwarding activities, in strictadherence to all customer service requirements.• Oversaw A to Z bookings from customers and efficiently coordinated the collection and booking ofcargo with carriers.• Generated pricing and quotations for all international ocean and air freight bookings, including FCL,LCL, RoRo, OOG, and Bulk shipments.

  • Sales And Marketing

    Oct 2017 - Aug 2024

  • Operations Executive

    Nov 2022 - Feb 2024