Experience

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  Cigna healthcare

  Nov 2009 - Mar 2020

  Compose settlement offers and conduct negotiations within established corporate and regulatory guidelines. Responsible for all written and verbal communication between claimants and their legal staff. Oversaw three financial specialists and 15 claim managers' day to day operations, integrations and results. Drove performance and increased financial results by 8% over a 6-month period. Ensured Group Operations was in compliance with all procedures according to Policy and Procedure and Best Practice Team. Led the development of individuals by setting goals necessary to drive results and performance.

  • Settlement Specialist

    Dec 2017 - Mar 2020

  • Group Operations LTD Team Lead

    Nov 2014 - Dec 2017

  • Operations Senior Claim Manager

    Mar 2012 - Nov 2014

  • LTD Claim Manager

    Nov 2009 - Mar 2012
• 

  Globe life

  Feb 2021 - Jun 2022

  Operations manager, medicare part d
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  Dane street

  Jun 2022 - now

  Operations manager, disability peer review