Ayanna White

Experience

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  Pita Hut Enterprises, Inc.

  Aug 2013 - May 2019

  Shift Manager

  - Supervised and coordinated concession staff.- Ensured efficient operation of stands.- Maintained high customer service standards.- Handled cash and reconciled sales.- Ordered and managed inventory.- Resolved customer complaints.- Promoted new products and encouraged sales through promotions.- Trained new staff.- Clean, cook, and set up/close 3rd and 5th floor stands.- Monitor and restock inventory.- Oversees food prep and equipment maintenance.- Keep accurate sales records and inventory documentation. Show less

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  Extra Space Storage

  Jul 2019 - May 2020

  Assistant Manager

  - Property management - Provided exceptional customer service and resolved inquiries. Google reviews were received upon customer satisfaction- Monitored and met every monthly sales target and occupancy goal during employment.- Followed up on leads and converted them into rentals.- Addressed all facility maintenance needs, including minor construction work, pest control, and janitorial. - Conducted regular unit inspections for security and safety purposes.- Maintained accurate rental agreements, customer interactions, sales, and product inventory records.- Handled daily financial transactions and reconciliation.- Ensured compliance with company policies and procedures was established throughout the property.- Worked independently or with the general manager to oversee day-to-day operations.- Guided new customers through rental processes - Provided reference resources for any long-term rentals Show less

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  Faneuil Inc

  Jun 2020 - Dec 2020

  Remote Data Entry Clerk

  • Entered applicant data accurately and efficiently into the DEO system to support the FL Department of Economics Reemployment Assistance Program.• Provided remote IT support to unemployment assistance applicants, resolving technical issues and facilitating account access.• Assisted remotely with account setup, password resets, and navigation of the online application process.• Ensured data integrity and confidentiality while managing sensitive applicant information.• Addressed and troubleshoot various technical problems, improving the overall applicant experience. Show less

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  Rosen JCC

  May 2021 - Feb 2025

  Information Technology Support Manager

  • Led management and configuration of IT infrastructure, including hardware, software, and network systems, to drive operational efficiency.• Diagnosed and resolved software issues, conducted system updates, and maintained a secure, high-performance IT environment.• Established and enforced critical IT protocols, such as data backup schedules and cybersecurity policies, safeguarding company information.• Organized monthly IT training for staff and collaborated with vendors to optimize technology-related budgets and contracts.• Implemented Zero-Trust security model, significantly reducing malware incidents, and introduced helpdesk software to streamline support and boost productivity.• Proactively monitored security threats, performed risk assessments, and applied robust security measures.• Developed and managed security policies, firewalls, and intrusion detection systems to protect organizational assets.• Investigated cyber incidents, facilitated data recovery, and gathered digital evidence for legal and compliance purposes.• Conducted cybersecurity training, including phishing awareness, fostering a culture of online safety among employees.• Managed and secured user access controls to mitigate risks through appropriate permission management.• Defined IT project scopes, established timelines and milestones, and created comprehensive schedules for effective project execution.• Estimated project costs, managed budgets, and delivered accurate financial reporting throughout project lifecycles.• Allocated resources efficiently across all project stages to ensure timely delivery and optimized results. Show less

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  Park Maitland School

  Feb 2025 - now

  Technolgy Coordinator

  - Developing and implementing SQL queries and database structures to support application functionality and data management.- Building and maintaining APIs to ensure seamless data exchange between internal and external systems.- Writing and debugging code across the full software development lifecycle to deliver efficient and reliable applications.- Creating and updating technical documentation to provide clear guidance for development, deployment, and maintenance.- Conducting code reviews to maintain code quality, enforce best practices, and facilitate knowledge sharing.- Troubleshooting and resolving technical issues to ensure the stability and performance of software applications.- Collaborating with cross-functional teams to define requirements, plan projects, and deliver solutions.- Performing database design and optimization to improve data retrieval and storage efficiency.- Integrating software components to create cohesive and functional applications. Show less