Shantanu Ghode

Experience

• 

  Xanadu

  Jul 2022 - now

  • Built a ticketing system powered by Power Automate and SharePoint to manage all Tech and IT product issues:• Automated performance tracking reports to monitor closed service requests against those received, providing insights on a daily (FTD), monthly (MTD), and yearly (YTD) basis.• Designed an intuitive Power Apps solution for employees to access their Performance Linked Variable Pay (PLVP) and incentives, leveraging SharePoint for data storage and calculations.• Developed a system to automate the delivery of technology product user guides for new employees, customized by team, role, and position, triggered by email ID creation.• Led data optimization efforts, maintaining up-to-date & accessible information on sales leads, customer opportunities & inventory project data & ensured precision & usability. Show less • Enhanced the PMO process by optimizing Project Onboarding workflows through improved tracking mechanisms using Power Automate and SharePoint.• Automated the distribution of Power BI reports in PDF format to higher management via Power Automate, with recipient details maintained in SharePoint.• Optimized the management of user ID creation requests by creating automation with Power Automate, facilitated management of both single & bulk requests.• Managed and refined data related to leads, sales opportunities, customer prospects, and inventory projects, ensuring data accuracy and accessibility. Show less

  • Assistant Manager

    Jul 2023 - now

  • Engineer Trainee

    Jul 2022 - Jul 2023