Denis Beatus

Experience

• 

  Tanzania-Zambia Railway Authority TAZARA

  Jul 2013 - Sept 2013

  Computer Support Technician

  •Repairing and troubleshooting computer peripherals, Networking , Windows Installations and Computer assembling.

• 

  Utrack Africa Limited

  Jul 2014 - Oct 2015

  IT and technical Support

  •Configuring testing and monitoring tracking devices and softwareplatforms.•Installing and configuring of new computer hardware, software, networks, printers and scanners.•Troubleshooting and repairing of tracking devices.•Troubleshooting and repairing of office network infrastructure.•Beta Testing new GPS tracking software systems.•Training customer care and clients features of fleet systems.•Monitoring and maintaining computer systems and networks.

• 

  Cartrack Tanzania

  Nov 2015 - Oct 2022

  •Daily System Health checking (Comms engine, System functions, Fitment, report, alert, signal processor).•Respond to incoming events from tracking units by contacting clients to confirm or verify that all is in order with vehicle•Coordinating with technical team and provide assist on recovery of stolen vehicle once happens.•Attend to inbound calls from clients testing units or requesting positions on vehicles•Providing technical support to technicians onsite testing new fitments and repairs. Show less

  • IT Support and Key Account Manager

    Jan 2020 - Oct 2022

  • Control Room Operator

    Nov 2015 - Dec 2019
• 

  AFRITRACK

  Oct 2022 - now

  Technical Operations Officer

  Internet of Things (IoT)