
Teddy Chun Ming L.
Member of Golden Key International Honour Society

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About me
AWS Support Engineer @ Data Action | IT, Problem-Solving
Education

Navitas Professional Adelaide
2019 - 2020Professional YearThe Navitas Professional Year Program is a professional development program combining formal learning and an Australian internship placement.

University of South Australia
2017 - 2019Bachelor of Information Technology (Software Development) Information Technology GPA 6.03 out of 72017 University Merit Awards2018 University Merit Awards

South Australian Institute of Business & Technology
2015 - 2017Diploma of Information Technology Information Technology GPA 6.25 out of 7
ABRSM
-Grade 8 Piano Distinction (130/150)
Experience

Golden Key International Honour Society
Dec 2017 - nowMember of Golden Key International Honour SocietyOutstanding academic performance. Bachelor of Information Technology (Software Development) GPA 6.03 out of 72017 University Merit Awards2018 University Merit Awards

PTC Phone Accessories & Repair
Jul 2019 - May 2020Salesperson & Repair TechnicianIncreasing customer satisfaction by showing them an understanding of what they need for their phone cases and accessories according to their budget.Reduce troubleshooting time by introducing a flowchart to help diagnose and treat the damaged device.Repair devices within deadlines, and maintain stock and stocktaking.

Ironwood Institute
May 2020 - Aug 2020IT AdministratorDuring this role, I helped deploy automation and transitioned paper-based documents to electronic form, providing user manuals to ensure seamless operation. As a result of these initiatives, we were able to achieve a remarkable 30% increase in staff productivity, reduced workplace stress, and fulfilled the government's mandate for the institute to preserve 30 years' worth of student records in a secure and accessible manner.

Data Action
Aug 2022 - nowAWS Support Engineer
Jun 2023 - nowGraduate Application Support Analyst (Digital)
Aug 2022 - Jun 2023
Licenses & Certifications

PREPARE TO WORK SAFELY IN THE CONSTRUCTION INDUSTRY - White Card
Construction Industry Training Centre (CITC)Sept 2021- View certificate

Agile Fundamentals
ICAgileAug 2023 - View certificate

Get More Done in Less Time
LinkedInJul 2022 - View certificate

Mastering Common Interview Questions
LinkedInJun 2022 - View certificate

AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 1 Cloud Concepts
LinkedInJun 2023 - View certificate

AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 2 Security
LinkedInJun 2023 - View certificate

Problem Solving Techniques
LinkedInJul 2022 - View certificate

Change Management Foundations
LinkedInJul 2022
Honors & Awards
- Awarded to Teddy Chun Ming L.Golden Key International Honour Society - The University of South Australia Chapter Golden Key International Honour Society Apr 2018 The Golden Key International Honour Society is an Atlanta, Georgia-based non-profit organization founded in 1977 to recognize academic achievement among college and university students.
- Awarded to Teddy Chun Ming L.2018 University Merit Awards University of South Australia 2018
- Awarded to Teddy Chun Ming L.2017 University Merit Awards University of South Australia 2017
Languages
- caCantonese
- maMandarin
- enEnglish
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