Alma Trickey

Experience

• 

  Barclays

  Jan 1979 - Jan 2000

  During this period I held two positions within the Southern International Trade Division.Quality Assurance Manager- responsible for quality assurance on all documentation, audit and compliance for all work relating to Trade Export and Import Services.Document Examiner with key responsibilites to-:Check all documents, with sole responsibility for documents with a value of £250k and secondary check for documents of unlimited values ensuring that they complied fully with the conditions of the Letter of Credit and the rules for Documentary Letters of Credit (UCP500) and to act as a point of reference for fellow colleagues Examine documents presented under import and export Letters of Credit to ensure they complied with the applicants’ instructions, and the rules for Documentary Letters of Credit Liaise with colleagues and clients regarding discrepancies in the documents and advised possible solutions, which enabled the customers to be paid immediately.Acted as the reference point for queries on Letters of Credit before submission of documents. Show less

  • Trade Quality Audit Manager- Documentary Document Advisor and Checker

    Jan 1994 - Jan 2000

  • International Banking Officer

    Jan 1979 - Jan 1994
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  Barclays Investment Bank

  Jan 2000 - Jan 2003

  Treasury Dealer

  Foreign exchange and money market dealer for Larger business complex clients.Key responsibilities and achievments.Data Integrity Champion for the Treasury in 2002 for the GOLDMINE database system, proactively monitoring records to ensure matrix pricing and data accurate and up to date in accordance with the Data Protection Act and "Know your customer” Key contact for clients with a dealing limit of up to £500,000 for foreign exchange trades and £10 million with sterling money markets loans and deposits. Show less

• 

  Barclays Corporate Banking

  Jan 2003 - Jan 2008

  Responsible for the management of Credit Risk for the Southern Risk control team. Key responsibilities and achievements.Commended for the high standards of adherence to SARBOX and BASEL regulations and requirements achieving excellent audit results during the period.Proactively planned and organised the new strategy for Southern Risk team workflows, leading to the restructure of the Risk Control Unit, subsequently shared and adapted by 3 other regional Risk teams.Regularly organised best practice sessions with the team, ensuring knowledge and skills are shared and that Zeus and Post Sanction fulfilment responsibilities are maintained at a high level. Proficiently managed the BRAD Default and Breaches reports, introducing a special brand of monitoring to the breaches report to minimise accounts going into Default after 90 days. Commended by Lending Operations for this practice, which has been put into operation across all UK Risk teams. Show less Managed the Operational Risk for the Southern Larger Business team achieving a consistent “High”Performance rating individually and for the team in 100% Green audits throughout my management of the Risk procedures and processes.Key achievements and responsibilitiesIn 2005, initiated and implemented an intensive and meticulous checking programme, assessing all new accounts being opened by Southern T&T Larger Business team. By coaching and developing new team members and colleagues in KYC practices and procedures, our Right First Time scores improved to 91% RFT for the team, an improvement of 51% from score levels in 2004. UK Compliance Champion for Treasury Customer Classification, complimented and recognised as a centre of excellence, having designed and shared as best practice a practical computer workbook for the maintenance of records in this area of compliance with other Operational Risk leaders and writing a staff training programme on this subject for use across the teams in the UK. Recognised and commended as a centre of excellence by the Operational Risk team, in the National arena of Risk, always willing to share best practice of Operational Rigour tasksReceived two individual awards at Team events for role model demonstration of Barclays Behaviours plus key contributor to the teams achievement of winning the National Award for “Protecting and Enhancing our Reputation” in 2005. Show less Assisting and supporting Larger Business Relationship Director with sales and service to a portfolio of clients with turnover of £10 million or above.Key achievements and responsibilitiesA great team player who demonstrated a high level of interpersonal skills through good oral and written communication, proactively identifying customer and business needs whilst developing and maintaining good relationships.Formulated a structured review of the Customers dealing in Treasury regulated products by data analysis. Utilising specialist knowledge implemented a practical computer workbook to register all Thames Valley clients who required classification. Developed and coached Relationship Directors in this subject to ensure all customers are fully classified and compliant to FSA requirements. Created a comprehensive audit programme to review the Corporate Thames Valley compliance for 2003, which now systematically reviews all new Customer accounts opened, to effectively ensure all records within scope, meet the FSA regulation procedure and policy.Achieved the first 100% Green audit for the Southern Corportate Team within 3 months of being appointed to Operations Rigour role. Show less

  • Credit Rigour Manager

    Jan 2006 - Jan 2008

  • Operational Rigour Leader

    Jan 2004 - Jan 2006

  • Relationship Director Assistant.

    Jan 2003 - Jan 2004
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  Barclays Corporate.

  Jan 2008 - Jan 2010

  Deputy Head of Middle Office

  Deputy Leader of the Southern Middle office responsible for managing a team of 30 staff.Key responsibilities and achievementsEffectively managed the Performance Development of Middle Office staff within Credit, Onboarding, Post sanction and Rigour, supporting fellow Line Managers in maintaining a high performance environment within the team, through a comprehensive talent, recruitment and training programmes, plus effective use of the Performance Improvement process. Played a pivotal role in the implementation of SIEBEL change programme to Middle Office, working as a tester, trainer and team leader. Wrote the policy and procedures for the Quality control and checks for SIEBEL with the Process excellence team, plus training material and guides for all areas. Developed the Management Information suite with the Change Management team Show less

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  Barclays Corporate Banking

  Jan 2010 - Jan 2015

  Head of Operations

  Responsible for the Leadership of the Southern Geographic Middle Office teams, delivering first class service to Coverage, Customers and Stakeholders, managing and achieving all performance measurement targets. Implement all stratigic change programmes in Middle Office for Credit, Post Sanction, Know your Customer and Rigour teams and oversee the Operational Excellence for all audits..

• 

  Barclays Corporate Banking

  Apr 2015 - Apr 2016

  Senior Rigour Manager

  Responsible for the management and co-ordination of a robust and through Rigour and Quality control function, undertaking special investigations ensuring delivery of Project goals and timelines. Utilised Lean methodologies for all work and audit processes.

• 

  National Trust

  Apr 2016 - now

  Providing high quality, professional business support to the Project Manager in delivering a £5.4 million conservation and environmental project for The Vyne house in Sherborne St John, Basingstoke, administering the project and deputising for the Project Manager when required.

  • Facilities Support and Services Manager

    Jan 2021 - now

  • Facilities and Support Services Manager

    Feb 2018 - now

  • Project Support Officer

    Apr 2016 - Feb 2018