Dr. Verinese G.

Experience

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  Southeast YMCA

  May 2004 - Feb 2006

  Lifeguard

  Attended weekly in services that included swimming laps, cleaning pool supplies and deck, updating CPR/AED/First Aide technics, and discussing any other issues that may have happened within a week. Provided YMCA members with information about relative to pool activities. Cleaned and maintained pool area according to YMCA and Red Cross standards. Created a safe area by preventing drownings and other accidents by enforcing pool, Red Cross, and YMCA regulations.

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  Fun zone

  Aug 2004 - Feb 2006

  Skating rink attendent

  Cleaned and maintained skates to make sure that patrons rent equipment that works properly. Received and processed food and beverage orders according to SafeServ and organizations recommendations. Greeted guest by politely opening the establishment doors with a smile and inquiring about the guest desires. Informed guest of their choices and discounts/promotions before accepting tender. Gracefully and respectfully handled any task related to Fun Zones operations.

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  Country Club

  Jan 2005 - Jan 2006

  Banquet Server and Bartender

  Learned and presented proper table service according to clubs equipments. Attended workshops that covered liquor, beer, and wine recommendations and pairing with meats and desserts. Cleaned and maintained assigned work area prior to and after engagements.Arrived to club on time, dressed, and with appropriate wine key, unless I notified supervisor prior to arriving.

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  Outback Steakhouse

  May 2006 - May 2008

  Hostess Trainer

  Assisted in training new hostess in learning the menu, folding silver, and other Outback policies. Opened and closed the front of the house which included cleaning the lobby, folding all remaining silverware, locking the front doors, assist in cleaning the silver appliances in the kitchen, and any other task to help close the entire restaurant.Provided positive reinforcement to help retain customers and new hires.

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  Baptist Medical Center East

  Jul 2006 - Jul 2008

  Physical Therapist Assistant and Head Lifeguard

  Worked under licensed Physical Therapists (PTs) to help patients with physical injuries or illnesses. Restored, maintained, and promoted physical function, optimal wellness and fitness, and optimal quality of life as it relates to movement and health. Prevented the onset, symptoms, and progression of impairments, functional limitations, and disabilities that may result from diseases, disorders, conditions, or injuries. Researched and understood healthcare laws and regulations. Occasionally assisted the Director with office duties such as filing, creating documentations with varies systems within Microsoft Suites, and any other duties assigned. Show less

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  Detroit Country Club Dining Room

  May 2008 - Sept 2008

  Banquet Server

  Created an exceptional dining experience for hotel and other venue guest. Quickly retained fine dinning techniques that were utilized during all events. Remembered and assisted in preparation of an exquisite meal for high end clients.

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  Non Appropriated Funds

  May 2009 - Aug 2011

  Recreation Assistant/ Lifeguard/ Water Safety Instructor

  Assisted in​ ​teaching​ ​Lifeguarding​ ​certifications​ ​along with certified instructors. Instruct​ed drown​ ​proofing​ ​for​ ​deploying​ ​soldiers​ ​according to their mission's objectives. Created,​ ​implemented,​ ​and​ ​assessed​ ​wounded​ ​warriors​ ​swim​ ​clinics. Reported facilities​ ​maintenance​ ​reports,​ ​water​ ​quality​ ​reports,​ ​and​ ​pool supplies to direct supervisor. Effectively communicated orally and in writing with a diverse military and civilian community. Show less

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  SYKES

  Jan 2013 - Oct 2014

  Tele-Customer Service Representative

  Actively listened to customer concerns in products and services to support overall functionality for customer’s needs.Reviewed and updated customer information to support overall service delivery across all products and contracted services.Trouble-shot malfunctioning equipment, applying diagnostic techniques to identify and resolve issues.

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  Four Points by Sheraton

  Jan 2013 - Dec 2013

  Head Bartender

  Mixed drinks according to customers request. Delivered drinks and food orders to hotel guest. Provided guest with information about local attractions and events.

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  Outback Steakhouse

  Jun 2013 - Feb 2015

  Server

  Greeted guest with a smile and a positive demeanor. Informed guest of the days specials before proceeding to take their orders. Presented drinks and other menus to up sell the days special. Allowed guest to make their dinning experience special by following the Outback way, No Rules Just Right.

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  Lighthouse Counseling Center

  Jul 2013 - May 2016

  Volunteer Director Assistant

  Coordinated ​and​ ​scheduled​ ​rape​ ​exams,​ ​fundraising​ ​events,​ ​and​ ​medical​ ​training. Designed marketing​ ​products​ ​according​ ​to​ ​nonprofit​ ​budgetary​ ​needs. Delegate​d outreach​ ​counseling​ ​meetings​ ​to​ ​volunteer​ ​licensed​ ​psychologist. Prepared​ ​and​ ​distributed​ ​health​ ​information​ ​to​ ​prevent​ ​sexual​ ​assault​ ​through​ ​community meetings​ ​and​ ​public​ ​education. Presented​ ​health​ ​presentations​ ​to​ ​rape​ ​victims​ ​and​ ​nursing​ ​staff. Develop​ed procedural​ ​reports,​ ​standing​ ​operating​ ​procedures,​ ​and​ ​present​ ​information​ ​to subordinates​ ​semi-annually. Inform​ed victims​ ​of​ ​their​ ​rights,​ ​resources,​ ​and​ ​services​ ​available​ ​to​ ​them. Coordinate​d with​ ​the​ ​sexual​ ​assault​ ​director​ ​during​ ​the​ ​development​ ​of​ ​an​ ​appropriate​ ​plan of​ ​assistance/intervention,​ ​providing​ ​for​ ​the​ ​safety​ ​of​ ​the​ ​victim​ ​and​ ​their​ ​family members. Show less

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  Liberty County Armed Forces YMCA

  Aug 2013 - Jun 2020

  Gymnastics Coordinator/Lifeguard Instructor/ Swim Coach/ Aerobics Instructor/Personal Trainer

  Performed as​ ​a​ ​liaison​ ​to​ ​coordinate​ ​programs​ ​with​ ​Liberty​ ​County​ ​YMCA​ ​and​ ​other YMCA​ ​agencies. Implemented ​regulations​ ​to​ ​ensure​ ​functions​ ​were​ ​carried​ ​out​ ​in​ ​accordance​ ​with governing​ ​laws,​ ​policies,​ ​and​ ​professional​ ​standards​ ​of​ ​service. Directed ​and​ ​developed ​finance​ ​and​ ​accounting​ ​operations​ ​through​ ​various​ ​services​ ​to include​ ​receipt​ ​of,​ ​distribution​ ​of,​ ​and​ ​accounting​ ​for​ ​Liberty​ ​County​ ​YMCA. Ensured​ ​program​ ​modifications​ ​reflect​ed ​real​ ​cost​ ​savings,​ ​efficiencies​ ​​and ​increased services. Taught​ ​Yoga,​ ​Swim,​ ​Cheer,​ ​Gymnastics,​ Soccer, Basketball ​, and​ ​basic​ ​aerobics​ ​classes​ ​to​ ​individuals​ ​age​ ​4 years​ ​old​ ​to​ ​95. Show less

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  Liberty County School

  Aug 2015 - Jan 2020

  Substitute Teacher

  Attended ​Family​ ​Connection​ ​meetings​ ​to​ ​stay​ ​concurrent​ ​on​ ​community​ ​issues​ ​and projected​ ​solutions. For​ ​long-term​ ​assignments​ ​developed​ ​lesson​ ​plans;​ ​create,​ ​administer,​ ​and​ ​grade tests/assignments;​ ​participated​ ​in​ ​parent-teacher​ ​conferences,​ ​and​ ​attended​ ​school-related functions. Dissementated testing materials, graded test, and provided testing results. Provided​ ​support​ ​counseling​ ​to​ ​military​ ​students​ ​whose​ ​parents​ ​were​ ​deployed. Assigned reasonable tasks and homework to students in accordance with the lesson plans left by the permanent teacher. Show less

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  TRAINING ON THE MOVE

  Nov 2015 - now

  Owner

  Tractor trailer owner operator hauling any freight that can be secured on a flat bed trailer.

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  COASTAL PINES TECHNICAL COLLEGE FOUNDATION

  Jul 2017 - May 2018

  Transition Specialist

  Coordinated student's​ ​college/career​ ​counseling​ ​and​ ​track​ed their​ ​success​ ​for​ ​monthly reports. Encouraged​ ​students​ ​to​ ​continue​ ​higher​ ​education​ ​through​ ​the​ ​implementation​ ​of​ ​career readiness​ ​workshops. Developed​ ​relationships​ ​with​ ​prospective​ ​students​ ​(militant/civilian),​ ​education coordinators,​ ​community​ ​organizations,​ ​community​ ​business​ ​, and​ ​industry​ ​professionals. Coordinated​ ​recruitment​ ​events​ ​at​ ​community​ ​colleges,​ ​public​ ​schools,​ ​and​ ​various organizations. Actively possess​ed a​ ​strong​ ​knowledge​ ​of​ ​all​ ​CPTC​ ​programs​ ​and​ ​services​ ​as​ ​well​ ​as​ ​a​ ​general knowledge​ ​of​ ​the​ ​mission​ ​of​ ​the​ ​Technical​ ​College​ ​System​ ​of​ ​Georgia. Created​ ​ongoing​ ​relationships​ ​with​ ​county​ ​officials​ ​and​ ​nonprofit​ ​organizations. Show less

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  Ross Innovative Employment Solutions

  Feb 2019 - May 2019

  Career Development Specialist

  Coordinated services that enhanced workforce development within Liberty, Long, and Bryan Counties. Assisted Ross IES to design and implement innovative, high-quality workforce development programs to address the needs of both urban and rural communities. These services included operating One-Stop Centers, In School and Out-of-School Youth programs, On The Job Training (OJT), Adult Education, Welfare to Work, Food Assistance Employment and Training, Adult and Dislocated Worker services, Individual Training Account administration, Incumbent Worker programs, Prisoner Reentry, and Fatherhood Initiatives. Show less

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  NAF

  Jul 2020 - Jan 2021

  Recreation Aide

  Performs periodic water tests and reports results to the pool leader on duty. Provides information to swimmers regarding safety/health/admission rules and procedures.Tactfully warns patrons who repeatedly disregards safety rules, and follows facility Standard Operating Procedures for disciplinary actions.

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  Direct Interactions

  Jul 2020 - Jun 2021

  Claims Specialist

  Analyze individual case information by reviewing data accessed through the PC, from documented telephone calls or document images, to determine if the facts warrant a response while toggling between multiple applications (Teams, Finesse, Jabber, OJI, IKB, Outlook, Proscheduler, Scorm, Zendesk, Kahoot!, Shiftboard). Processing claims for eligibility for unemployment insurance benefits to determine appropriateness.Using the details regarding an employee’s separation provided by the client, interpret and apply state laws and regulations in response to unemployment documents to help in the adjudication process. Respond to a state agency with all pertinent details within the time frame allowed by the state or departmental procedures. Show less

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  Arise Virtual Solutions Inc.

  Nov 2020 - Aug 2021

  Customer Service Representative

  Create a world-class customer experience by providing passionate customer service and selling through customer engagement. Provide detailed and clear information of all incidents/cases. Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.

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  YMCA of Greater Montgomery

  Aug 2021 - Aug 2022

  Aquatics Director

  Collaborate with a team to raise over $150,000 for the annual campaign. Recruit, train, hire, and lead a lifeguarding, swim instructor, and water aerobics team that consists of part-time employees and volunteers. Responds to challenges with possible solutions in a timely manner.Oversees the maintenance of the pool including chemistry, climate control, cleanliness, and related maintenance.

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  YMCA of Greater Birmingham

  Aug 2022 - Feb 2023

  Aquatics Coordinator

  Responsible for filling gaps in lifeguard and swim instructor schedules. Follow systems, practices, and training related to risk management and safety of participants and staff, and follow accident report procedures and policies. Assists the Director in the hiring, training, and supervision of all necessary personnel to deliver each program component.

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  Swift Transportation

  Nov 2023 - Mar 2024

  Truck Driver

  Transports various goods, chemicals, and equipment over long distances. Secures cargo to prevent damages during transportation, maintain detailed records of the number of hours traveled, mileage covered, and rest periods, as well as assist in the loading and unloading of cargo. Completes required training courses before due dates with the ability to effectively communicate information learned.

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  Schneider

  Mar 2024 - Jun 2024

  CDL A Truck Driver

  Tanker truck drivers deliver liquid bulk (e.g. water) or dry bulk (e.g. sand) loads, typically in steel tank trailers, and perform hands-on loading and unloading processes with pumps and hoses. Schneider's leading liquid freight base consists of 75% non-hazardous loads.