Thomas Roberts

Experience

• 

  The Forest Hotel

  Nov 2011 - Nov 2014

  Front Of House Assistant

  Part-time/vacation work at a local 4 star hotel. I started in a food service role working on functions and was quickly promoted to the restaurant where my duties included taking bookings, waiting on tables, taking food orders and recommending accompanying wines, cash handling and supervision of more junior staff. I also occasionally worked on the bar. This role required me to be well presented at all times and developed my customer service, team working, time management, social and communication skills. I was considered a committed, reliable and flexible member of the team, equally capable of working on my own initiative and had good relationships with both customers and staff. Show less

• 

  Barclays

  Jul 2012 - Jul 2012

  Work Experience

  1 week programme covering branch roles, financial operations and customer service.

• 

  Barclays Wealth and Investment Management

  Oct 2012 - Oct 2012

  Work Experience

  1 day introduction to private client banking

• 

  KPMG

  Apr 2013 - Apr 2013

  Work Experience

  2 day business overview including tax, audit, transactions services, financial advisory.

• 

  HSBC

  Jul 2013 - Jul 2013

  Work Experience

  1 week structured Retail Banking insight programme

• 

  AFAR EXHIBITION SERVICES LIMITED

  Sept 2014 - Sept 2014

  Marketing Gofer

  Vacation work at an international exhibition centre. I was an agency staff member working as a marketing team gofer on major trade fairs. This involved assisting the marketing team unpacking boxes, delivering literature and placing products in the exhibition halls, also stand break down at the end of the shows. This role required good team working and communication skills, also flexibility. It gave me an insight into the behind the scenes operations and logistics of major international trade fairs and the opportunity to work with a variety of people with different skills and backgrounds. Show less

• 

  Sainsbury's

  Nov 2014 - Sept 2015

  General Assistant

  Part-time/vacation work at a large local supermarket. I joined the staff of this new build store at its opening, assisting with stocking from scratch then ongoing replenishment and responding to customer queries. I subsequently successfully applied for a role at the petrol station with more varied duties including till operations, backroom stocking, opening/closing and fuel delivery responsibilities. Both roles required team working, communication and time management skills and providing good customer service and helped me gain an insight into the operations and values of a major supermarket chain. Show less

• 

  JPMorganChase

  Sept 2015 - now

  • Vice President - Digital Transformation

    Jan 2025 - now

  • Project Manager - Intelligent Solutions - Market Asset Servicing

    May 2022 - Jan 2025

  • Project Manager - Change Management - Custody Corporate Actions

    Jun 2020 - Apr 2022

  • Hedge Fund Services

    Aug 2018 - May 2020

  • Collateral Services OTC Cleared (CSR)

    Sept 2015 - Jul 2018