Justyna Ilczuk

Experience

• 

  MOMO Restaurant

  Jan 2014 - Dec 2014

  Events and Reservation Assistant

  🔵 Managing restaurant reservations, ensuring optimal table utilization and high-profile customer satisfaction

• 

  SUSHISAMBA London

  Jan 2015 - Sept 2015

  Reservationist

  🔵 Managing reservations for restaurant, bar, private dining room, and highest outdoor terraces in Europe

• 

  Office Concierge

  Sept 2015 - Sept 2017

  Corporate Receptionist

  🔵 Leading all day-to-day operations of the corporate office

• 

  Rituals

  Oct 2017 - now

  🔵 Leading the operational support process of commercial and administrative activities for a sales partner network in the Eastern Europe region- portfolio of 6 Account Managers and 5 wholesale partners- approx. 400 POS in 9 countries (PL, CZ, LV, EE, HU, RO, BG, GR, SR)🔵 Coordination of new openings: more than 100 new POS🔵 Management of the entire product portfolio - 6 categories, more than 250 products (SKU)🔵 Introduction of new products - 3 launches per year🔵 Management of the annual marketing budget🔵 Executing a trade marketing strategy to drive brand awareness, visibility, and sales- increased sales by 10% by implementing effective marketing campaigns- overseeing the execution of online & offline campaigns Show less 🔵 Managing relationships with wholesale partners (PL - Sephora, Douglas)- driving sales, and ensuring a consistent brand presentation across all channels, i.a. stores (approx. 60 sales points/POS) and websites- management of the product portfolio: 5 product lines more than 200 products (SKU)🔵 Leading sales processes and projects, reporting sell-out results- setting up and executing a training and development program for in-store teams- synchronizing trade marketing initiatives🔵 Close cooperation with approx. 60 store managers, 100 Sephora and Douglas employees, and 30 in-house employees Show less

  • Wholesale Coordinator

    Oct 2019 - now

  • Account Manager

    Oct 2017 - Oct 2019