Chana Feinberg

Experience

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  The Mount Sinai Hospital

  Sept 1996 - Aug 2004

  Responsible for the implementation of the hospital wide HIPAA program, including the review of all policies related to the privacy and confidentiality of protected health information as well as the development of new policies, related forms and contracts. In coordination with senior leadership, developed and exceeded department goals. Initiated and enforced the administrative suspension of physicians with delinquent charts. Planned, directed and organized the roles and responsibilities of a supervisor and 14 union employees while ensuring quality and productivity. Increased productivity with two fewer employees. Monitored transcription turnaround time and maintained the digital dictation system. Acted as a liaison between the chart completion department and the transcription vendor and assisted with the administrative suspension process.

  • HIPAA Privacy Officer and Director of Health Information Management

    Aug 2000 - Aug 2004

  • Manager, Chart Completion and Analysis

    Mar 1998 - Aug 2000

  • Supervisor, Chart Completion and Analysis

    Sept 1996 - Mar 1998
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  Unity Health System

  Aug 2004 - Aug 2014

  Responsible for managing the adoption and health system wide integrated use of an ICD-10 mapping and 837 claims analysis tool. Responsible for manipulating the data output from the ICD-10 mapping tool to assist in the development of coding job aides for Unity Medical Group physician practices and hospital based outpatient areas. Responsible for providing and implementing process recommendations to maximize the use and return on investment of the ICD-10 claims analysis tool for hospital wide financial analysis. Responsible for planning and negotiating the acquisitions of new information systems related to Health Information Management. The coordination of HIM system design, testing plans and prepare user documentation for the installation and use of new HIM systems. Responsible for the facilitation and the identification , creation, implementation and maintenance of organization policies and procedures related to the electronic medical record. Show less Supervised, planned and organized the day to day operations of the Health Information Management Department. Responsible for the maintenance, accuracy and confidentiality of all patient records for two acute care facilities and three long term care facilities. Responsible for the planning, coordination and implementation of an electronic chart tracking system and an electronic chart deficiency tracking system. In charge of the implementation and maintenance of a physician electronic signature system. Show less

  • Remote Systems Administrator Health Information Management

    Jul 2008 - Aug 2014

  • Director Health Information Management

    Mar 2005 - Jul 2008

  • Project Manager, Health Information Management

    Aug 2004 - Mar 2005
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  Career Tech Services

  Jul 2009 - Mar 2013

  Course Developer/Project Manager

  Developed two online courses related to the introduction and the use of electronic health records. Responsible for the ongoing coordination and development of health related courses including storyboard development and audio narration for each course. Assisted in the development and research needed for an online medical assistant certificate program.

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  The City University of New York

  Jun 2011 - Jun 2013

  Adjunct Lecturer, Bachelors degree program in Health Information Management

  Adjunct lecturer and course developer of two online courses "Introduction to the Health Information Management Profession" and " Health Information Management Application Design". Developed a three part course related to Health Information Management with a focus on electronic health record implementation.

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  RGC Group, LLC

  Mar 2013 - Mar 2014

  Consultant

  Responsible for providing management consulting services related to the healthcare revenue cycle, reimbursement, financial transformation, business process transformation, gap analysis, managed care operations and health information management. Responsible for developing client deliverables, coordinating project communication and task execution across multiple teams as well as contributing insight into best practices, process improvement and project design.

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  Strategic Interests, LLC

  Jan 2014 - Aug 2014

  Consultant

  Responsible for providing detailed analysis of current coding system functionality within an electronic medical record system as well as recommendations to increase system functionality and end user satisfaction. Responsible for identifying operational system changes needed to meet ICD-10 requirements as well as the development and presentation of current state and functional requirements documentation.

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  Baptist Health Boca Raton Regional Hospital

  Aug 2014 - Aug 2015

  Senior Compliance Audit and Education Manager and HIPAA Privacy Officer

  Responsible for the day to day management of HIPAA privacy initiatives. Established and maintained a process for receiving, documenting, investigating, and taking action on all possible identified or reported privacy concerns. Developed and implemented an ongoing hospital wide HIPAA training program. Responsible for collaborating with the electronic medical record vendor, physicians and support staff to design and implement necessary procedures and tools to support operational requirements.Developed, maintained and revised policies and procedures for the general operations of the physician practice compliance program related to physician documentation, coding and billing. Identified potential areas of compliance vulnerability and risk through data analysis, process assessment and record audits. Developed and implemented corrective action plans for resolution of identified compliance risks. Show less

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  RecordsOne

  Aug 2015 - Dec 2016

  Senior Director, Project Management and Process Design

  Led CDI and HIM client engagements including all project requirements: discovery planning, project timeline development, workflow design, testing, and go-live readiness planning. In collaboration with the RecordsOne team continuously assessed and re-assessed project plans, proposed workflow and scope decisions, adjusting recommendations to the RecordsOne team as needed to meet client’s goals and objectives. Established relationships with client personnel at various appropriate levels. Partnered successfully with applicable CDI and HIM staff, including technical, management and clinical staff as needed in response to client engagements. Recommended and implemented a company wide project management tool. Assisted in the development of an integrated client support process and tool. Show less

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  Baptist Health Boca Raton Regional Hospital

  Jan 2017 - Feb 2020

  Director of Health Information Management and Clinical Documentation Improvement

  Manage, plan and organize all HIM and CDI department operations including; inpatient and outpatient coding, analysis, chart completion, transcription and Release of Information (ROI) in order to support the revenue cycle process, The Joint Commission and all applicable regulatory requirements.Implemented a hospital wide CDI program which included the recruitment of staff, development and institution of multidisciplinary policies and procedures, as well as ongoing collaboration with physician leadership, the quality department and the case management department. The CDI program directly resulted in a 7.9 million dollar revenue increase for fiscal year 2019. Developed and implemented new policies and procedures in order to increase productivity while consistently maintaining quality and integrity. Managed and directed the implementation of all integrative Electronic Medical Record HIM applications including; project management, process development, testing and training. Show less

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  3M

  Feb 2020 - now

  CDI Product Specialist