Jennifer DeHaven

Experience

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  VALLEY CENTRAL VETERINARY REFERRAL & EMERGENCY CENTER

  Jan 2000 - Jan 2002

  Veterinary Technician

  Assist veterinarians in all aspects of routine and emergency animal care. Perform routine and emergency lab work on blood, skin, and urine samples.Clean, sterilize, and maintain kennels, operating rooms, examining rooms, cages, and surgical equipment.Comfort and restrain animals during examinations and care.Provide first aid stabilize animals in emergencies.Administer medications and set medication schedule and dosages according to veterinarians' instructions. Maintain pharmacy inventory.Assist in a variety of surgical procedures.Take and develop x-ray films.Perform clerical duties and give discharge instructions to pet owners.Bathing and light grooming when necessary.Exercise animals as needed.Set staff schedule for technicians and receptionists.Perform a wide variety of other tasks as needed. Show less

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  Adam's Inn Bed & Breakfast

  Nov 2006 - Dec 2009

  Innkeeper

  Oversaw operations and a 15-person staff of a 26 room bed and breakfast with an emphasis onconcierge service, conflict resolution, management of invoicing and accounts received, andtechnology maintenance. Also implemented new systems including a recycling program, inventoryorganization system, and landscape renovation.

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  Women for Women International

  Dec 2006 - Apr 2008

  Information and Records Processor

  Named Employee of the Quarter, spring 2008Coordinated and supervised volunteers in weekly sessions (averaging 30 people) and on a daily basis(1-5 people). Utilized Microsoft Access database to monitor participants’ progress through year longprogram and track correspondence between sponsors and participants.

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  Environmental Working Group

  Oct 2007 - May 2008

  Internship - Development & Online Outreach Assistant

  Over this eight month internship I was given a great deal of freedom with the Development team to research prospective major donors. I worked to introduce a new framework for documenting individual donors. As part of the communications team, I contributed to Online Outreach efforts by researching and proposing recommendations to improve community engagement. In my last few months, I was asked to work with a new project team on brainstorming and initial planning for the preliminary launch of a Pets for the Environment project. Show less

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  Byles And Associates

  Apr 2009 - Nov 2009

  Executive Administrative Assistant

  Executive assistant and general administrator, also serving as liaison between publishers, organizations and clients, agencies, and advertisers at an independent advertising sales company covering six publications. Other duties include: maintaining a multilayer database, compiling regular financial and publishing detail reports, project specific research, and direct sales assistance.

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  Crepe Amour

  Mar 2010 - Feb 2011

  Scheduling Coordinator & Wait Staff Manager

  Primary responsibilities centered on customer service and staff scheduling training, as well as event coordination and hosting, staff advocacy, and inventory tracking / purchasing, and various other tasks of restaurant operations.

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  World Jurist Association

  Apr 2011 - May 2012

  Communications and Outreach Associate

  My primary focus in this position was the 2011 International Congress - a biennial learning and networking event for legal professionals (lawyers, professors of law, and judges & Chief Justices) from all over the world. I was able to use my organizational skills to ensure the successful planning and implementation of the five day conference. This included coordinating with international speakers and dignitaries, refining program content and flow, managing invitations and registrations, collaborating with the host office on printed materials, catering, special receptions and other entertainment activities, sight layout, and making arrangements for accommodation and travel for the more than 300 attendees, as well as compiling the post-event report. Show less

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  Freelance

  Jun 2011 - now

  Small Business Consultant

  - Provide analysis and recommendation on small business concerns around staffing, inventory, procedure, efficiency, regulation compliance, branding and design, as well as resource allocation toward outlined goals.- Develop written and visual content in line with mission and branding, - Collect, analyze, and present project specific data to inform decision making discussions.- Conduct detailed research and compile reports specific to project and department goals.- Manage daily staff operations including schedules, specialty projects, and general workflow assignments- Maintain lines of communication with clients & customers to the highest standard, address points of contention as needed, and repair any breaks in established relationships.- Collect and analyze industry specific data to meet existing needs and identify unique growth opportunities.- Manage and maintain relationships with a variety of artists and artisans, designers, printers, and distributors.- Oversee several large conferences and smaller intimate events for member associations, both domestically and internationally; design of aesthetics, logistics, registration, staff, vendors, collateral development (including signage, tickets, programs, and invitations), and after event finalizations. Show less

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  International Municipal Lawyers Association

  Aug 2012 - Mar 2013

  Special Projects Administrator

  My most significant accomplishment in this role was increasing member engagement by 45%. I accomplished this through a number of avenues, including developing a comprehensive outreach strategy which required detailed coordination between marketing, communications, and community building branches of the organization. This teamwork led to a dynamic new online membership outreach model that included in person events and regular webinars.

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  National Partnership for Women & Families

  Apr 2013 - Jun 2013

  2013 Annual Event Assistant

  As a member of the 2013 Annual Luncheon team, I was able to leverage my development and event experience to secure more than $400,000 in donations (the largest contribution for the year to the general operations budget), three congressional speakers, 200 attendees, a dozen volunteers, and “all the trimmings” for this event that is the pinnacle of the organization’s fundraising year.

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  Cleveland Park Club

  May 2013 - Dec 2013

  Interim Director

  - Provided leadership for various recreational programming in our age and interest diverse community. - Managed daily oversight of events and ongoing programming, including planning/development, scheduling, staffing, registration, and staffing.- Collaborated with and implemented strategic plans from the Board of Directors - in keeping with budget guidelines and with benchmark reporting. - Supervised full time, part time, seasonal, and single event staff. - Deepened community engagement by prioritizing connections between local businesses, artists, et cetera and our recreational and education programs, as well as operational and infrastructural needs.- Maintain open communication and market programming with members via newsletter, email and phone, and open house events. - Offer an overall quality member experience based on building and maintaining individual relationships focused on meeting needs, resolving conflict, creative problem solving, improving individual and family quality of life via the community club. Show less

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  National Partnership for Women & Families

  Oct 2013 - Mar 2017

  Development Operations Manager

  Operations: oversee all department administration efforts, coordinate all departmental collateral and production needs, own various departmental procedures, manage absorption of new departmental and organizational projects and goals, direct staff\volunteers\interns in service of deadlines and sequential goalsProduction: develop and oversee all department and numerous organization wide materials, vendor management, establish and maintain production timelines, coordinated efforts of multiple programmatic teams, contribute written copy and copy edit college submissions for these materials, facilitate the publication development, design, and copy-editing of general and cause marketing products including major donor mailings, email campaigns, evergreen and yearly fundraising materials including annual reports, outreach brochures, and quarterly donor newsletterEvents: planning and logistics, registration management, supervision of volunteers, staff, and interns, collateral development including signage, tickets, programs, and invitations, hire and manage temporary event staffDatabase: oversee 10,000+ unique account records in Salesforce database; create custom reports to analyze data to meet identified goals, direct department training, troubleshooting, set data reporting strategies to inform and meet identified project\department\organization goals, provide high level data analysis, provide high level data analysis while regularly scrubbing to maintain database hygieneFinance: budget management, revenue and expense reconciliation, develop cross-departmental revenue management system Show less

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  Browder's Birds

  Apr 2017 - Oct 2017

  Farm Intern

  Browder’s Birds is a market farm raising poultry (layers & broilers), ducks (layers), and Cotswold sheep for fiber. As intern for the 2017 season, I assisted in all aspects of flock and pasture management, slaughter and processing, market sales, wholesale deliveries and client management, general farm management, livestock housing construction, and other tasks as they arose.

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  Long Island Livestock

  Jul 2017 - Sept 2017

  Farm Intern

  LILiCo is a fiber farm specializing in the breeding and sale of llamas that is also home to a variety of other fibrous animals. As intern, I assisted in general animal care and farm management, educational programs, fiber processing, and market vending.

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  Farwood Farm & Dairy

  Jan 2018 - May 2021

  Assistant Manager

  Oversee all aspects of daily operations, including: animal care, feeding, and emergency treatment, grounds maintenance including landscaping and tree care, fencing, buildings, et cetera, and collection, processing, and delivery of animal products - primarily eggs and milk.

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  Innovative Designs Landscaping

  Mar 2019 - Apr 2020

  Landscaper

  Oversee all aspects of daily operations, including: mulching, mowing, trimming, tree planting and replacement, staff supervision, truck and trailer care as needed, basic equipment maintenance, maintaining of staff records for payroll and client records, et cetera.

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  SPONSELLER'S FLOWER SHOP, INC.

  Jun 2019 - Aug 2020

  Shop Assistant

  Assist in most all aspects of daily shop operations, including: customer service both in person and over the phone, deliveries to residences and businesses, inventory maintenance, and organization, presenting the shop space as aesthetically pleasing and welcoming.

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  Costco

  Oct 2020 - Aug 2022

  Associate

  Collaborate with senior management on a departmental expansion project to ensure high quality standards of safety, efficiency, and quality of work, communication within and between departments, staff accountability, robust training to clarify expectations for all team members, holding to fiscal and payroll budgeting, et cetera. Trained across several departments and easily stepped into positions as needed.Provide individualized members service in various departments. Operate POS register and in house production machinery to produce and package specialty products. Oversee, train and guide staff as needed. Show less

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  Crittenton Consulting Group, Inc.

  Jun 2021 - Jul 2022

  Jr. Records Examiner

  Maintain Top Secret Level Federal Security Clearance. Inventory and index (data entry) Federal files, according to customer request, for the purposes of digitization and archiving.Includes delicate handling of historical documents, reviewing material for security classification levels, shepherding documents in keeping with detailed Unit protocols.Judiciously manage time and tasks to meet and exceed individual performance metrics targets.

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  United Way of Northern Shenandoah Valley

  Jul 2022 - Mar 2023

  Director Of Advancement

  Refine organizational infrastructure and procedural practices to maximize efficient goal achievement.Implement strategies to develop and maintain a diversified, data driven fundraising program. Provide support for volunteers participating in affinity groups, cabinets, and committees, including conducting regular meetings to guide and assess progress.Collaborate with key staff, volunteers, and vendors to plan and host events of various types. Oversee design and production of digital and print materials for reports, marketing, and development.Manage communications with the community across print, web, press, direct mail, and email.Advise and collaborate with staff to advance organizational and professional goals. Show less

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  Literacy Volunteers Winchester Area

  Feb 2023 - now

  Independent Consultant

  - Develop and execute messaging for organization's campaigns and key projects, ensuring brand and message consistency across channels and alignment with strategic goals.- Author and refine targeted donor/sponsor-centric communications for fundraising, including cultivation letters and emails, speeches, grants, et cetera.- Oversee the development of marketing copy to recruit long-term, committed donors, sustainers and mid-level supporters.- Provide advice and counsel in the development and refinement of organizational strategy.- Coordinate and manage key points of growth and expansion. Show less