Andrew Dietrich

Experience

• 

  Rodeo Spur Claremont

  Dec 1991 - Aug 1993

  Waiter to Senior Manager
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  Saddles Claremont

  Aug 1993 - Jul 1995

  Senior Manager
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  Le Quartier Francais

  Aug 1995 - Oct 1996

  Food & Beverage Manager

  Reason for leaving: Newly married and offered and opportunity for my wife and I to work together

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  In large international hotel group

  Nov 1996 - Dec 1998

  General Manager

  of The Palm House and Greenways Country House Reason for leaving: Offered a position at the Villa Via Hotel, and wanted to get

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  Gordons Bay

  Jan 1998 - Jul 1998

  Food & Beverage Manager
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  Villa Via Hotel

  Jan 1998 - Jan 2001

  GM
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  Spier Resort Management

  Aug 1998 - Oct 2002

  Sales Manager

  Duties: Reporting to and assisting the General Manager in operations Sales team reported directly to me Created & Set Rates across the board for both Leisure and Corporate for the 2005/2006 Season Restructured the various reservations team from 3 separate teams of 16 staff too one Central department with 9 staffNovember 2002 to November 2004 : Conventions and Special Events Manager Spier Resort Management Conventions: Duties included day to day operations of a large conference centre Budgeting and financial controlsSpecial Events:Create a new department doing large functions at Spier and off site CateringLargest off site catering was the Cape Epic where I was responsible for 900 dinners and 900 breakfasts for 8 days in 8 different locationsI was also responsible for the logistics of the Spier Cape Horse trials at which we had 6500 visitorsReason for leaving:"Head hunted to Spier" by; 90 roomed luxury 4 star hotel with two large conference centers (220 each), Specialising mainly in the conference market as well as international leisure groups. The restaurant has capacity of 250 pax.We have hosted and been directly involved with the organisation of many large events for example the International IRONMAN competition. Duties include all aspects of hotel operation including but not limited to -Financial - Budgeting, cashflows, reporting etc.Sales and marketing Human resourcesLiaison with group head office and owners Show less

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  Spier Wine Estate

  Nov 2002 - Nov 2009

  General Manager
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  Central reservations

  Nov 2004 - Feb 2005

  Deputy General Manager
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  Spier

  Feb 2005 - Oct 2009

  General Manager

  Hotel, Conferencing, Sales and Special Events Spier Resort Management Duties: Complete operations of 4 star 155 roomed hotel with large & active conference Facilities.+/- 210 Staff complement Was part of the team that had to take a cash negative business and move the business to a position of cash positive both operationally and capex needs To increase occupancy and Average Room Rate Attended trade shows Responsible and reported to Board of directors on Service, Financial aspects Environmental and Social aspects of business Introduced incentives to all HOD's Reason for leaving Show less

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  ECCO Tours

  Nov 2009 - Nov 2011

  Duties: Complete running of the Cape Town office for this inbound Tour Operator Part of the World Cup Football team Hosted familiar trips Developed and installed a daily and monthly financial reporting on sales Responsible for researching and engaging in new Australian market Responsible for achieving Green status for offices for Greenleaf AccreditationInvolved with negotiating with Hotels and our clients, pricing and brochures etcResponsible for all aspects of HR.Reason for leaving:Retrenchment. Due to the collapse of the UK tourism market to South Africa, ECCO needed to streamline its business and staffing needs. Show less

  • General Manager

    Oct 2009 - Nov 2011

  • General Manager

    Nov 2009 - Oct 2011
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  Devon Valley Hotel

  Feb 2012 - Mar 2015

  General Manager
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  Sun International

  Apr 2015 - Mar 2018

  Food and Beverage Manager
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  GrandWest Casino & Entertainment World (Sun International)

  Mar 2018 - now

  Operations Manager

  Operations manager looks after the standards of service for the complex.Reporting into this role is food and beverage, cleaning, landscape, hygiene and all tenants. The role requires attention to detail and planning to ensure we deliver exceptional service to our guests.