
Matilda Karlsson
Gymnastic coach

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About me
Store Manager på H&M
Education

Handelshögskolan i Stockholm
2012 - 2015Bachelor of Science (BSc) Retail ManagementCourses taken:Introduction to RetailingIn-store MarketingMarketingConsumer BehaviourRetail BuyingInternational RetailingMarketing ResearchMarketing CommunicationsManagement ControlAccountingManagement & OrganizationService Operations ManagementOperations StrategyEconomics IEconomics IIEconomic StatisticsFinanceIntroduction to the Law of Business & CommerceProductivity in RetailingBrand and Category… Show more Courses taken:Introduction to RetailingIn-store MarketingMarketingConsumer BehaviourRetail BuyingInternational RetailingMarketing ResearchMarketing CommunicationsManagement ControlAccountingManagement & OrganizationService Operations ManagementOperations StrategyEconomics IEconomics IIEconomic StatisticsFinanceIntroduction to the Law of Business & CommerceProductivity in RetailingBrand and Category ManagementStrategy and Business CreationThesis Show less

Handelshögskolan i Stockholm
2015 - 2017Master of Science (MSc), Business & Management - Specialization in Media and Marketing ManagementCourses taken:Media ManagementMedia Management practice moduleShaping marketsMarketing organizationAdvanced excel Business French
Experience

GK Värmdö
Aug 2007 - Dec 2009Gymnastic coachI planned and led the training sessions, managed the group and trained the gymnasts for competition.

Backeboskolan
Feb 2011 - Apr 2013Substitute TeacherI worked as a substitute teacher for children in varying ages, from pre-school to 5th grade. As a substitute teacher I was responsible for managing classes. I also made sure students were working towards their goals by mentoring them and providing support.

Sophiahemmet Sjukhus
Jan 2012 - Sept 2014ReceptionistAs a receptionist at one of the departments at Sophiahemmet, my responsibilities were to register patients, direct them to treatments and make appointments. I dealt with people in many different and difficult situations, which is why I have learnt to express myself in different ways to satisfy people. This gives me great advantage in the art of expression and customer service.

Nilsongroup
Jun 2013 - Mar 2015Sales AdvisorMy work consisted of daily customer contact and service, visual merchandising, as well as additional sales. Skopunkten has also given me educational experience through courses with focus on attitude, business acumen, service and additional sales.

H&M
Mar 2015 - nowAs a department manager I spend most of the time on the sales floor together with my team, securing my department (as well as the whole store) and educating my team - both sales advisors and floor managers. I’m also responsible for recruiting, merchandising presentations, develop sales strategies and action plans and planning for campaigns. To conclude, as a Department Manager I’m responsible for the KPI:s and make sure my department provide good results and excellent customer service throughout the whole shopping experience. Show less
Store Manager
Aug 2021 - nowDepartment Manager
Dec 2018 - Aug 2021Floor Manager
Dec 2017 - Dec 2018Sales Advisor
Mar 2015 - Nov 2017

Honesty
Apr 2016 - Apr 2016Planner InternAs a planner intern at Honesty my work consisted of everything from research and competitor analysis, to analyzing companies culture and advertising. This gave me great skills in how to compare different companies, and which differences its worth focusing on.

Neybers
Jun 2016 - Dec 2017Sales Manager
Licenses & Certifications

Körkort
Languages
- svSvenska
- enEngelska
- frFranska
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