Amie Limbrick

Amie Limbrick

Receptionist

Followers of Amie Limbrick353 followers
location of Amie LimbrickAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Senior Manager Accessibility & Inclusion

  • Education

    • Epsom Girls Grammar School

      2008 - 2012

      Activities and Societies: School Community Committee (Prefect), Epsom House Board of Trustees Representative, Student Mediator, Sports Committee Member, Waka Ama (Captain), Dragon Boating, Life Saving, Softball, Road Race, Malaysian Cultural Group, German Cultural Group, School Christian Group.

    • Cardiff University / Prifysgol Caerdydd

      2016 - 2017
      Certification of Lean Six Sigma Competency Green Belt
    • The University of Auckland

      2013 - 2017
      Bachelor of Commerce - BCom Operations and Supply Chain Management

      First in Class: OPSMGT 258: Business Process DesignHonour Roll:INFOSYS 110: Business SystemsOPSMGT 258: Business Process Design

    • The University of Auckland

      2013 - 2017
      Bachelor of Health Sciences (BHSc) Population Health
  • Experience

    • Ryman Healthcare

      Oct 2012 - Feb 2013
      Receptionist
    • Auckland Council

      Mar 2013 - Mar 2016
      • Receptionist

        Jun 2013 - Mar 2016
      • Lifeguard

        Mar 2013 - Mar 2016
    • Campus Living Villages

      Jan 2015 - Dec 2016

      0.5 FTE role where the primary responsibility is acting as the Duty Manager on call for emergencies. These cases are related to 547 students who reside at two student residences, and are escalated by a team of Residential Advisors whom I support.In addition to this I contribute to The University of Auckland Wellbeing Portfolio by implementing best practice methods in these two facilities.

      • Area Officer

        Jan 2016 - Dec 2016
      • Summer Assistant

        Nov 2015 - Jan 2016
      • Residential Assistant

        Jan 2015 - Nov 2015
    • ASB Bank

      Apr 2016 - Jul 2024

      - Collaborated with key industry groups to understand and address emerging concerns, define the accessibility strategy, build stakeholder engagement and drive the agenda.- Championed community needs in response to banking service and industry changes. - Managed and delivered the vulnerability and accessibility communications and engagement plan. - Led improvements in the accessibility of customer communications across channels.- Led initiatives to enhance the bank’s capability to recognise and respond to customer vulnerability and accessibility needs, with a focus on bank processes and feedback loops. Show less - Translated strategic initiatives into actionable roadmaps for the cross-functional squad I led and stakeholders. - Provided vision and direction throughout the delivery cycle, including requirement creation and backlog prioritisation to achieve rapid iterative delivery of new features and solutions.- Created change plans, communications and training, while supporting inbox and intranet content management.- Collaborated across the bank to ensure the successful implementation of large-scale transformation initiatives.- Implemented risk management strategies to ensure regulatory compliance and adherence to program timelines. Show less - Facilitated process discovery and mapping to identify opportunities for improvement.- Designed human-centred solutions to optimise efficiency and achieve business objectives.- Established large-scale transformation programs, with effective governance processes and reporting. - Designed and managed prioritisation processes to achieve strategic priorities within budgets and timeframes. - Led successful process improvements, system migrations and product rationalisation projects. - Supported the Program Management Office by organising executive and steering committee meetings, delivering high-quality reporting and documentation, event planning, and managing budgets and purchase orders. Show less

      • Senior Manager Accessibility & Inclusion

        Jan 2023 - Jul 2024
      • Implementation Manager (Product Owner)

        Aug 2021 - Jan 2023
      • Business Analyst

        Jul 2017 - Aug 2021
      • Strategy Analyst

        Nov 2016 - Jun 2017
      • Business Analyst

        Apr 2016 - Oct 2016
    • Synergia Ltd

      Mar 2017 - Jun 2017
      Student Intern
  • Licenses & Certifications

    • ASB ALL: One Step Ahead Leadership - Empowerment Over Control

      LinkedIn
      Mar 2022
      View certificate certificate
  • Honors & Awards

    • Awarded to Amie Limbrick
      Retail Banking Excellence Award nominee ASB Jun 2021
    • Awarded to Amie Limbrick
      Retail Strategy and Transformation Individual Brilliance Award winner ASB Oct 2020
  • Volunteer Experience

    • Running guide

      Issued by Achilles International on Sept 2023
      Achilles InternationalAssociated with Amie Limbrick