Pasquale Melillo

Experience

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  Vernon Technology Solutions

  Nov 1996 - Sept 1999

  Account Executive

  *Leased and rented computer hardware and software to B2B customers*Implemented the entire sales process, including identifying new B2B leads and decision makers, analyze needs, preparing proposals, making presentations and executing follow up*Increased sales from $200,000/month in 1997 to $750,000/month in 1999*Gained a clear understanding of customers' businesses and requirements* Negotiated on price and costs, delivery and specifications with buyers and managers*Developed and managed strategic business plans to drive sales and revenue* Negotiated the terms of an agreement and closing sales*Corresponded daily with distributors to track deliveries and rectify product distribution issues*Maintained and developed relationships with existing customers in person, and via telephone calls and emails*Arranged meetings with potential customers to prospect for new business* Represented the organization at trade exhibitions, events and demonstrations* Organized team meeting and sharing best practices with colleagues*Ensured total customer satisfaction Show less

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  Office Depot

  Sept 1999 - Apr 2007

  E-Commerce Merchandising Coordinator/Analyst

  *Marketed the following product lines: CPUs, Servers and Accessories*E-Marketing business development*Marketing Analyst - Analyze products, pricing, competition and other economic data to grow sales*Grew sales 25% yearly by aggressively marketing new products, bringing on new manufacturers and suppliers, adding value to product lines, negotiating special pricing with manufacturers and suppliers regarding large purchase orders delivered into our warehouse*Analyzed overall profitability, return rate and other trends on specific product lines*Provided analytical support for vendors and resellers*Supported 200 sales people with product information and special pricing.*Created product promotions with manufacturers to increase margins and sales on select lines* Purchased inventory from manufacturers and suppliers to grow product lines. (HP Commercial $500,000 weekly)*Prepared weekly inventory report to analyze buying trends*Catalog pagination to promote special offers Show less

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  Sitoa Corporation

  Apr 2007 - Apr 2008

  Amazon Internet Marketing Manager

  *Responsible for the planning, direction and implementation of all strategic and tactical activities for product marketing. Establish, implement, and execute strategic marketing plans to achieve objectives. *Evaluate new vendors and the performance of existing vendors. Develop, manage, merchandise and market websites and electronic product catalogs consisting of over 80,000 items with multiple major retailers.*Grew Amazon sales from $175K/month to $550K/month in one year by coordinating and implementing marketing strategies, pricing competitively, obtaining new suppliers and offering great customer service*Created and maintained marketing literature and promotions for Amazon site*Identified and developed new product opportunities by working closely with Product Managers*Partnered with operations and sales planning to ensure fill rate targets are achieved*Tracked sales, trends, growth and feedback from customers Show less

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  GTECH

  Sept 2008 - Aug 2012

  Systems Software Project Coordinator for Training

  *Give presentations to domestic and international lottery customers regarding feature, functionality and operation of systems and software products (average class size 20 people).*Develop PowerPoint documentation and audio visual presentations*Teach the following classes: Marketing, Accounting, Promotions, Online Product Management, Retailer Management, Administration, Operations Management, Site Management, Device Management, Order Management, Warehouse Management, Inventory Management and Crystal Reports*Recommend the best practices for integrating GTECH applications to achieve desired project goals*Maintain operational status of training system and related software*Participate in the development and maintenance of project planning and budgeting*Interface with lead project personnel, corporate, support/supply personnel, and specific lottery personnel to assist them in meeting specific project objectives*Learn new systems and applications and how they integrate with specific job functions and business processes for a given customer's lottery environment in order to customize programs as needed*Assist the customer in using the technology (i.e., provide short term support) for a limited time after training delivery concludes*Administer written and practical exams and write performance reports to evaluate trainees' performance*Technical Writer (put technical content in an easy to understand format)*Taught International classes (with the use of a translator) in Italy, Spain, Argentina and Sweden. Show less

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  Genesis HealthCare

  Jan 2013 - Mar 2015

  Project Manager Quality Improvement

  Project Manager, Quality Assurance Performance Improvement, January 2013 - present*Work with facility administrators on their QAPI (Quality Assurance Performance Improvement) Plans in the following areas (Business Excellence, Clinical Excellence, Customer Excellence, Staff Excellence & Safety Excellence) to improve results and processes*Conduct APIEs (Assess, Plan, Implement & Evaluate) with administrators and performance improvement team leads to improve results, processes and long term goals*Plan and participate in regional quarterly performance improvement meetings to help facility administrators, managers and nurses with their performance improvement goals*Maintain SharePoint site for the entire West region regarding Performance Improvement Plans, Minutes and APIEs*Helped 35 of our facility administrators obtain their Bronze and Silver Awards from AHCA (American Health Care Association)*Facilitate Adobe Connect sessions with facility administrators, performance improvement team leaders and nurses on Performance Improvement protocol on SharePoint as well as review our reporting system and how to generate customized reports for performance improvement evaluations*Create PIPs (Performance Improvement Plans) with MCOs (Manager of Clinical Operations) to help facility centers reduce pressure ulcers, falls, weight loss, medication use and infections Show less

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  Kaiser Permanente

  Sept 2015 - Nov 2015

  Project Manager Pharmacy Informatics

  Set clear objectives and defined deliverablesHold regular meetings to make sure teams are on track to get ready for cutoversProvide Project Plans, status updates, Track Progress & TimelinesDevelop cost benefit analyses for the project and communicates to an executive committeeAllocate resources, defines project governance policies and manages the financial concernsLead a cross-functional team while motivating team members to their highest potentialInterface effectively with all levels and across organizational lines, including the business unitsEffectively utilizes external vendors and internal resourcesBuild team relationships and partnerships across organizational lines. Show less

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  UnitedHealth Group

  Nov 2015 - now

  Analyze, review, forecast and trend complex dataPresent analysis and interpretation for operational and business review and planningSupport short and long term operational/strategic business activities through analysisDevelop recommended business solutions through research and analysis of data and business process and implement when appropriateRecommend when to hire staff based on changing memberships and Operation Impact Assessments Areas of Clinical Appeals SupportPhysiciansPhysician AssistantsRegistered NursesPharmacists Show less

  • Long Range Planner - Clinical Appeals

    Sept 2018 - now

  • Business Process Analyst

    Nov 2015 - Dec 2023