Jessie Stoa

Experience

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  UnityPoint Health – Meriter

  Apr 2007 - Aug 2009

  Certified Nurse Assistant

  • Quickly acquired the ability to multi-task in high pressure situations while managing the daily cares and comfort of up to 14 patients.• Established and maintained good rapport with patients, families, and team members.• Respected the dignity of patients and the privacy of their personal health information while complying with detailed instructions and record-keeping requirements.

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  University of Wisconsin-Milwaukee

  Aug 2009 - May 2012

  • Developed a quantitative and qualitative scale to measure the facilitators and barriers to initiating insulin pump therapy among adolescents with type 1 diabetes and their parents.• Composed a grant proposal that earned one of 30 university fellowships for graduate students. • Co-authored the teaching manual for online U-Pace instructional style courses at the University of Wisconsin, Milwaukee.• Designed functional templates of instructional messages. • Taught in traditional and online educational settings. • Handled supportive curriculum planning, face-to-face and written communication, and evaluations to address the needs of 65 to 130 students.

  • Advanced Opportunity Fellow

    Feb 2011 - May 2012

  • Graduate Teaching Assistant

    Aug 2009 - Jan 2011
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  Epic

  Apr 2012 - Sept 2015

  Corporate Educator

  • Coordinated and supported small teams producing high quality training curriculum and deliverable improvements.• Mentored new trainers, provided frequent feedback, and shared expertise.• Developed and maintained curricula for thousands of adult learners, including IT analysts, physicians, and nurses, using multiple teaching methods. • Managed more than 3,000 pages of training materials configured to meet the needs of different learning styles.• Implemented effective assessment tools including exams, projects, and concept demonstrations. Show less

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  CUNA Mutual Group

  Sept 2015 - Aug 2017

  • Acted as a thought leader for knowledge management practices. Continually evaluated and made recommendations for improvement of learning and knowledge management solutions and implement.• Aligned training and knowledge efforts with business unit goals. Understood the business strategies, goals, and performance metrics and deliver solutions to achieve optimal employee performance.• Documented the expected outcomes of significant learning and knowledge management investments, measured the outcomes, and reported findings. Show less • Ensured alignment between training projects, corporate initiatives, and soft skill competencies.• Mentored new trainers and content owners, shared insight and expertise, and provided proactive improvement recommendations to all levels of the organization.• Maintained the knowledge management system and acted as gatekeeper of information to ensure consistency and quality. • Drove continuous improvement of content based on analytics and team recommendations.• Assessed learner needs and developed content to support new and ongoing processes and partner with other training resources to support onboarding of new employees. Show less

  • Knowledge Management Leader

    May 2017 - Aug 2017

  • Knowledge Specialist V

    Sept 2015 - May 2017
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  Tegria

  Aug 2017 - Feb 2023

  • Education Program Assessment & Strategic Roadmap Creation• Digital Learning Transformation Strategy, Project Management, & Change Management• Curriculum Optimization & Innovation• Training Environment Strategy & Build Many of the top hospitals in the US have partnered with Bluetree. And with good reason. Our integrated approach leverages the right blend of Epic EHR and healthcare operations experts to deliver measurable and sustainable outcomes to our clients. Together with our Tegria partners, we offer a comprehensive suite of services to help organizations accelerate the technological, clinical, and operational advances necessary to build health for a better world.

  • Director, Change Management + Learning Transformation

    Sept 2022 - Feb 2023

  • Manager, Change Management & Education

    Aug 2019 - Sept 2022

  • Training Solutions Specialist

    Aug 2017 - Aug 2019
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  SSM Health

  Mar 2023 - Dec 2023

  Manager, Training Delivery Strategy & Development

  Bringing strong experience in developing and delivering learning initiatives, change management strategies, a large number of learning technologies and Epic certifications, and a passion for learning and accelerating organizational initiatives, my focus was to help SSM Health re-engineer Epic Training.• Assessed the organization’s vision and key objectives with a focus on identifying training solutions to deploy.• Developed a plan to implement new training technology and delivery approach, prioritizing existing tools, team member growth, and minimal impact to budget.• Initiated peer-to-peer coaching, instructional design standards, long-term measurement and analysis tools, and continuous maintenance and optimization processes. Show less

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  Totem

  Dec 2023 - now

  Senior Manager | Deputy Program Manager

  At Totem we believe that connections and interactions among people are at the core of all effective change and organizational performance. As a Native-American owned small business, we help clients implement actionable solutions that address business challenges while building workforce capacity. Our approach is to meet you where you are. We work with you to collaboratively chart the course for the future – in a way that drives sustainable change and demonstrates clear results.