Alma Kokash, PMP

Experience

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  Self-employed

  Sept 2018 - Oct 2021

  Private Tutor

  Private tutor in Physics, Strength of Materials and Dynamics, Electrical Engineering, Statistical Analysis, Cost Accounting and Quality Control.

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  SIPES Paints Egypt

  Sept 2019 - Nov 2019

  Consulting Project

  Chosen as the top student in the major to work with Sipes Paints using problem solving tools and engineering techniques to find improvements for their operations and production line such as:• Analyzing the data, value stream map and diagrams provided by the factory.• Finding bottlenecks and eliminating non-value-added operations such as unnecessary work steps and choke points.• Re-arranging the machines and work cells to reduce time and increase production.• Reducing transfer time of batches.• Reducing and eliminating unnecessary motion andmaterial handling.• Reducing cost of production line and eliminating costs of the previously identified unnecessary operations. Show less

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  Bank of Jordan

  Aug 2020 - Oct 2020

  Trainee

  Worked in the Customer Experience and Communication Channels department at the bank of Jordan and performed tasks related to customer experience and quality assurance such as:• Voice of customer sheets and customer’s complaints for improvement of services and processes.• Customer service measurements.• Mapping customer’s onboarding Journey.• Designing branch operating models.• Queue system management for branches.• Digital transformation of some operations and processesto enhance the business and customer experience. Show less

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  Mercer

  Nov 2021 - now

  • Conducted thorough job matching and evaluations for entities within the Gulf region, analyzing roles across all departments and career levels.• Designed and critically reviewed grading structures and salary scales for various entities in the Gulf region, ensuring strict compliance with government regulations while promoting internal equity and external competitiveness in compensation practices.• Executed comprehensive compensation and benefits benchmarking, comparing organizational practices with industry standards to inform strategic decision-making and enhance employee satisfaction.• Led workforce planning for government and semi-government entities by identifying key value chain activities and workload drivers, facilitating accurate forecasting of future staffing needs.• Facilitated leadership and employee assessments during the strategic merger of two of the largest government entities in Saudi Arabia, ensuring a smooth transition and alignment of organizational cultures and practices.• Developed and implemented HR policies and procedures that are aligned with best practices for governmental organizations, fostering a compliant and effective HR framework that supports organizational goals.• Created detailed competency frameworks and dictionaries for government entities in Saudi Arabia, providing a structured approach to defining and assessing the skills and knowledge required for various roles.• Formulated targeted assessment questions based on identified technical competencies for government entities in Saudi Arabia.• Developed a comprehensive career development framework that identifies potential feeders and pipelines for career movements across functions and departments, facilitating employee growth and succession planning within the organization• Drafted and reviewed job descriptions for a diverse range of departments and career levels, for multiple entities within the Gulf region. Show less

  • Manager

    Feb 2025 - now

  • Consultant

    Apr 2023 - Feb 2025

  • Talent Strategy Consulting Analyst

    Nov 2021 - Apr 2023