Megan Pollock

Experience

• 

  C. R. Heroes Family Pub

  Mar 2013 - Jun 2016

  Server

  -Trained new employees on company procedures and policies.-Managed set-up and tear-down for catering events of up to 1000 guests.-Expedited food and took curbside orders over the phone.

• 

  Bubba's 33

  Jun 2016 - Sept 2016

  Server

  -Checked on guests regularly to ensure a positive dining experience.-Handled guest issues promptly and appropriately.-Trained new employees on company standards.

• 

  The Cheesecake Factory

  Oct 2016 - Jun 2020

  Server

  -Familiarizing guests with large menu and specialty items.-Maintaining composure and positive attitude during busy periods.-Accurately processing payments with cash, cards, and gift cards using a point of sale system.

• 

  Indianapolis Motor Speedway

  Mar 2017 - Oct 2017

  Guest Experience Intern (IMS College Program)
• 

  Indianapolis Motor Speedway

  Nov 2019 - Aug 2020

  Indianapolis Motor Speedway Program Intern
• 

  Upland Brewing Company

  Jul 2020 - now

  • Generate marketing strategies for social media content utilizing Meta Business Suite to track analytics and drive brand awareness, increasing content interaction by 547% in 12 months• Collaborate with upper management to build strategies for community outreach and engagement to drive event and day-to-day sales• Manage time efficiently to meet deadlines and proactively pursue new projects, such as collaborations and pop-up events with local businesses• Communicate consistently and effectively with clients from event concept to completion, staying under budget and within client parameters• Attend monthly networking and community events to pursue new and repeat event leads to ensure lead conversion and event sales• Direct event team of 6, overseeing event set up, execution, and tear down, managing their performance with regular feedback• Orchestrated the planning and logistics for a 400-person facility buyout for the University of Louisville Alumni ahead of the specialty football game at Lucas Oil Stadium Show less

  • Banquet Manager

    Sept 2022 - now

  • Bartender, Server

    Jul 2020 - now