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Grace Edibo

Grace Edibo

Customer Care Executive

Followers of Grace Edibo727 followers
location of Grace EdiboAbuja, Federal Capital Territory, Nigeria

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  • Timeline

  • About me

    Integrative Life Coach|Speaker and Corporate Trainer Programs Director @ Friends 2lean ON global foundation

  • Education

    • University of Jos

      2003 - 2007
      Bachelor of Science (BSc) Physics

      Activities and Societies: Volley ball team

    • University of Agriculture, Makurdi

      -
      Associate's degree Purchasing, Procurement/Acquisitions and Contracts Management

  • Experience

    • Guinness Nigeria

      Sept 2012 - Oct 2014
      Customer Care Executive

      Attending to customers, with regards to resolving issues, centered around faulty chillers, chiller replacement, Chiller Installation etc.

    • Lydia hearts Initiative

      Jan 2013 - now
      Volunteer

    • Excite Panacea Limited

      Oct 2014 - Nov 2016
      Customer Care Manager

      Customer Care Manager• Coordinate and supervise the helpdesk team• Compile Reports (with regards to technicians performance)• Tracking of Repairs/Maintenance of chillers in trade

    • Pebnic Ventures Limited

      Nov 2016 - Oct 2020
      Data Analyst

      Logistics,Customer Services and Warehousing.Inventory Management, Customer Credit and Debit, Dispatch • Receive, store, record and issue all outward goods (fulls and empties) and scheduling, loading of all outward goods (fulls and empties) in line with issuance/dispatch instructions• Reconcile physical stock to the inventory listing balance on SAP system daily, weekly and monthly• Prepare and circulate all periodic (daily, weekly, monthly) inventory reports• Process distribution documents on SAP and reconcile sales dispatch figures and reports to physical stock while ensuring that customer credit limits are not exceeded. Show less

    • Transyad Services

      Nov 2020 - now
      Integrative Life Coach

  • Licenses & Certifications

    • Emotional Freedom Technique and Matrix Reimprinting

      Olusola Lanre Coaching Academy (OLCA)
      Feb 2021

    • LIFE COACHING

      Olusola Lanre Coaching Academy (OLCA)
      Mar 2019

    • INTRODUCTION TO PSYCHOLOGY: DEVELOPMENTAL PSYCHOLOGY

      Monash University
      Jul 2020

    • Microsoft Certified Systems Engineer: Security (MCSE)

      Microsoft

    • NEURO LINGUISTIC PROGRAMMING

      Olusola Lanre Coaching Academy (OLCA)

    • Certified Cognitive-Behavioral Therapist (CCBT)

      University of Reading
      Dec 2019

  • Volunteer Experience

    • Volunteer/Writer

      Issued by Lydia hearts initiative/Dabira magazine(NGO) on Sept 2013
      Lydia hearts initiative/Dabira magazine(NGO)Associated with Grace Edibo

    • Founder

      Issued by F2LO GLOBAL FOUNDATION on Dec 2017
      F2LO GLOBAL FOUNDATIONAssociated with Grace Edibo

    • Program Coordinator

      Issued by Minds and Emotions Center on Feb 2021
      Minds and Emotions CenterAssociated with Grace Edibo