
Oliver Green
Commercial Operations Lead/ Managing Director

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About me
Service Development Manager @ Novartis | MBA
Education

Calday Grange Grammar School
1997 - 2004
University of Liverpool
2017 - 2019Master of Business Administration - MBA Business Management, Leadership, Managerial Economics, Finances.Graduated with an MBA (distinction) from the University of Liverpool Management School (2019).

University of Liverpool Management School
2017 - 2019Master of Business Administration - MBA Distinction
Experience

Glassfire (Leisure) Ltd.
Jan 2008 - Nov 2013Commercial Operations Lead/ Managing DirectorHeaded team of 20 staff, handling recruitment and training, tasked with building and operating the business from infancy. Ultimately accountable for upskilling and developing over 50 employees, managing workloads and cultivating a cohesive and productive culture. Designed company strategy, ensured operational excellence, whilst ensuring revenue growth and profitability. • Overhauled the business strategy, resulting in a 40% surge in revenue in just 6 months. • Delivered over 50 events and functions annually, on time and within budget.• Developed and led a diverse team, gaining recognition for exceptional customer service in the region, being awarded runner-up in Merseyside Hospitality Venue of the Year for 2 consecutive years, 2010 & 2011. Show less

FBK LEISURE & HOSPITALITY LIMITED
May 2012 - Mar 2021Commercial Operations Lead/ Managing DirectorGuided the day-to-day operations, spearheading multifaceted team comprising of c.50 employees, controlling hiring, overseeing professional development, and ensuring continuous operational improvement. Configured departmental budgets and KPIs for sustained profitability targets, using analytics to constantly review performance and identify opportunities for further growth and continuous improvement. Adopted lean principles to ensure company-wide standardisation and operational excellence.• Defined a clear strategy for daily operations, to ensure operational excellence and extract value wherever possible. Metrics used on a continuous basis, to identify opportunities for growth, innovation, and ensuring company-wide alignment of strategy and vision.• Directed full project lifecycle, delivering around 50 events annually.• Transformed internal processes, adopting lean principles across all departments, mitigating supply chain risks and collaborating with major industry suppliers to increase gross profit by 12%. • Restructured company strategy, culminating in consistent yearly growth, achieving increased turnover upwards of 55% over 4 years, building a multi-million-pound business in the process.• Generated enhanced digital marketing strategy, resulting in a significant upsurge in social media engagement over 1 year, by 65%.• Full financial responsibility for the business, analysing management accounts and cash flow statements to inform operational decisions. A functional knowledge of O2C processes, allowing for consistency in the customer journey and minimising inefficiencies. Show less

NHS England
May 2021 - Sept 2024As a senior member of the regional operations team, the key focus of this role is delivering NHS England's COVID-19 and Flu campaigns in the Midlands region. Currently tasked with integrating post-pandemic operations into the existing screening and immunisation framework. • Presented with a Workstream Champion Award by NHS England, recognising exceptional practice for my role in delivery of the Programme.• Delivered all operational goals and exceeded performance metrics for the vaccination programmes, covering the 11 Integrated Care Boards and 1000+ vaccination sites across the Midlands region – upwards of 30-million doses administered to date.• Forged a reputation as a key operational problem solver with a bias for action - finding creative and effective solutions, whilst remaining considerate to cost-saving initiatives and the highly political, regulatory, and sensitive nature of the organisation.• Established as the primary link between the national and regional operations teams, ensuring the regional response conforms with, and adapts to, the wider clinical and operational strategy.• Other deliverables: Delivered weekly reports to Regional Directors and National leads to support high-level decision making, including recommendations for navigating wider operational issues and the mitigation of supply-chain risks; Chaired weekly meetings with ICB leads to ensure delivery of critical goals, review performance, and make recommendations for refocus; Represented the region in National vaccine operations meetings. Show less Regional lead for commissioning and decommissioning 1000+ vaccination sites, working alongside leads in pharmaceutical, contracting, and clinical divisions to guarantee any necessary assurances are fulfilled and legislative compliance is met. • Developed estate rightsizing initiatives, using data mapping and insight tools (SHAPE) to guide decisions and ensure the network satisfies value for money, whilst simultaneously addressing areas of inequality, deprivation, and rurality.• Forged strong relationships with third-party providers, enabling rapid resolution of supply-chain issues and co-development of processes and frameworks required for efficient procurement solutions and cost-saving initiatives. • Ensured successful sourcing, supply and delivery of vaccine, consumables, and non-clinical IT equipment to the network. Show less
Deputy Head of Operations - Midlands Region
Feb 2023 - Sept 2024Deputy Head of Estates, Equipment, Consumables and Logistics (EECL)- NHS England - Midlands Region.
Jul 2021 - Sept 2024NHS England - Project Manager: Business Support Unit
May 2021 - Jul 2021

Arden & GEM CSU
Sept 2021 - Sept 2024Hospital Hub Lead - Midlands Covid-19 Vaccination Programme. NHS England.Regional lead for delivering the COVID-19 response in 42 active hospital sites within the Midlands region - Responsible for overseeing the assurance, supply, delivery and performance for any Midlands based Hospital site involved in the COVID-19 programme.

Novartis
Sept 2024 - nowService Development ManagerAs a Service Development Manager in Molecular Radiotherapy, I am dedicated to shaping the future of personalised healthcare by driving access to cutting-edge radioligand therapies. I focus on the development and implementation of service models that enhance patient pathways, improve clinical efficiency, and ensure the seamless integration of innovative molecular radiotherapy solutions into healthcare systems across the North of England.Drawing on my expertise in healthcare operations and cross-functional collaboration, I work closely with stakeholders across clinical, operational, and commercial domains to identify challenges and deliver impactful solutions. My priority lies in driving transformation that enables better outcomes for patients while supporting the evolution of precision oncology. Passionate about combining innovation and collaboration, I am committed to making advanced therapies accessible to those who need them most. Show less
Licenses & Certifications

PRINCE2® 2017 Foundation & Practitioner
PeopleFeb 2021
ABPI Advanced Professional Programme
SFJ AwardsAug 2025
Honors & Awards
- Awarded to Oliver GreenNHS England - Workstream Champion NHS England Jul 2022 Presented with a Workstream Champion Award by NHS England, recognising exceptional practice for my role in delivery of the Covid-19 programme.
- Awarded to Oliver GreenUniversity Invitation - I was invited to return to the University of Liverpool to share advice to the MBA class of 2020 about my personal entrepreneurial journey and MBA experience.
Volunteer Experience
Fundraising Volunteer
Issued by Cogley Foundation
Associated with Oliver Green
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