
Steven White

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About me
Network Operations Center Engineer at Agile Networks
Education

Shawnee State University
2011 - 2012None Visualist Design and Interactive Media - 3D Design Track
Stark State College
2007 - 2011Associate of Technical Studies Information Technology Option
Stark State College
2012 - 2014Associate of Applied Science Computer Network Administration and Security Technology - Cisco Network Administration Major
Experience

Global Wi-Fi Solutions
Apr 2014 - Jun 2015Responsible for the daily operations for training, orienting, and advising of office employees as well as field technicians. Involved with creating and maintaining an organizational structure for documentation and projects. Ensuring the quality of installations and surveys by reviewing all photos, documentation, cabling, and other equipment to verify they all meet required standards. Collaborate directly with customers to design and build wireless networks to meet their needs. Tasked with writing technical reports for projects such as upgrading point of service equipment, surveying for mobile carriers, and planning and installing wireless networks. Show less
Project Manager
Feb 2015 - Jun 2015Project Coordinator
Apr 2014 - Jun 2015

Agile Networks
Jun 2015 - Apr 2017Network Operations EngineerInvolved with the daily operations and activities required to provide 24/7 monitoring of the entire mission critical network. Responsible for identifying and resolving potential issues within the network to help prevent outages. Work directly with customers that may experience outages to resolve the issue as quickly as possible. Coordinate with Field Engineers for network maintenance and upgrades. Ensure the overall performance of the network to deliver solutions that solve big challenges faced by our customers; including public safety, major mobile carriers, government, businesses, and residents. Show less

Geis Companies
Apr 2017 - Jul 2017Network AdministratorActed as the Network Administrator for the Geis companies network including servers, switches, NAS devices, Wireless Network, and Cloud PBX phone system. Provided support for device issues, desktop applications, and network-related issues. Created documentation for network device addressing, port-maps, serial keys, and user device allocation. Worked with vendors to provide better equipment and services to users while remaining in budget.

Agile Networks
Jul 2017 - nowNetwork Operations Center EngineerInvolved with the daily operations and activities required to provide 24/7 monitoring of the entire mission critical network. Responsible for identifying and resolving potential issues within the network to help prevent outages. Work directly with customers that may experience outages to resolve the issue as quickly as possible. Coordinate with Field Engineers for network maintenance and upgrades. Ensure the overall performance of the network to deliver solutions that solve big challenges faced by our customers; including public safety, major mobile carriers, government, businesses, and residents. Show less
Licenses & Certifications

Certificate of Achievement - IP20C Installers
Ceragon NetworksAug 2015
Certificate of Achievement - 8600 Series Tailored Course
Coriant, Inc.Sept 2015
Honors & Awards
- Awarded to Steven WhiteAward of Excellence Agile Networks Jun 2016 Received for skillfully resolving multiple large scale issues affecting mission-critical resources.
Languages
- enEnglish
- spSpanish
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