
Victoria Stevens
Member Service Representative

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About me
Technical Product Specialist at LED Roadway Lighting and Liveable Cities
Education

Acadia University
2017 - 2021Bachelor of Science - BS Double Major Mathematics and Computer Science
Experience

Midcoast Federal Credit Union
May 2017 - Dec 2019Member Service Representative*Supported MFCU in multiple roles: teller, deposit operations specialist, and loan services assistant.*Advise customers on new bank policies, and provide answers to any service-related questions customers may have*Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.*Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.

Acadia University
Sept 2018 - May 2021Mathematics Teaching Assistant and Writing Centre Tutor*Maintain high quality work while attending classes full time*Thoroughly marking assignments on a timely basis*Provide student support on course content and feedback on student work*Teach strategies to students for improving their writing while maintaining their personal voice*Helping students identify common writing errors in their own pieces and how to resolve them on their own*Communicating abstract and complex ideas to students in a way that allowed them to learn and understand the concept Show less

Bangor Savings Bank
May 2020 - Aug 2020Summer Intern*Develop programs that parse, format, and send user information and entitlements from applications used within the bank to an IAM for centralized, automated, management.*Learn to program in C# and practice with query languages*Work with the intern team on professional development

Liveable Cities
Aug 2021 - nowTechnical Product Specialist*Working with the sales team to develop customer proposals for smart city solutions using lighting, controls, and sensor technology.*Develop, maintain and track a detailed list of customer leads and project opportunities *Assist in the preparation of RFP’s and bids for tenders.*Create, and maintain agreements for representatives and distributors who sell LRL products*Assist Sales, Reps, and Account Managers to achieve sales volume and growth.*Track and report on projects and opportunities*Guide customers through Micro-sensor Technology Pilots*Train customers on our Smart City Sensor Software Platform Show less
Licenses & Certifications
- View certificate

Resilience
University of Maine SystemJul 2020 - View certificate

Career Readiness 2020
FocusMaineAug 2020 - View certificate

Leadership Acumen 2020
FocusMaine - View certificate

Inclusion and Diversity 2020
FocusMaineJul 2020 - View certificate

Industry Exploration 2020
FocusMaineAug 2020
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