
Antonio Marra
Concierge

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About me
Regional Manager Operations presso tristar GmbH
Education

University Applied Sciences Schmalkalden
2011 - 2013Master Hospitality Management
Cornell University
2008 - 2009Certification Food & Beverage Management
Scuola Normale Superiore
1990 - 1995Istituto Professionale Alberghiero di Stato

Università di Napoli L'Orientale
1995 - 1999
Experience

Le Meridien Munich
Mar 2002 - Mar 2003Concierge
Le Royal Meridien
Mar 2003 - Jan 2008Head Concierge
J. K.Place Capri
Mar 2008 - Nov 2009Head Concierge
The Grand Concierge GbR
Jan 2010 - Apr 2012Managing DirectorThe Grand ConciergeYour personal assistant for luxury and lifestyle.We will give you nothing less than our best.Due to our experience and resources as well as our service demand, we will not just meet your expectations but surpass them. Our carefully selected and trained team will attend to allyour wishes and requests, even to your unverbalised ones.In doing so, we will offer solutions which will make you more efficient, more organised and all around auspicious.We provide the assistance so you may feel exceedingly special. We bestow an added quality to your precious time. We simplify your hectic life and facilitate you with access to exclusive places, events, and choice offers. We take care of all facets in connection to any errands, with restaurants, entertainment, and shopping as well as travels, hotels, health, emergency aid, and the like.All that you need, to get your bearings in this world. More easily. Show less

Riad Cocoon à Marrakech
Jan 2011 - May 2012Business Development ManagerAt the heart of the Marrakech Medina in the historical quarter of Diour Saboune is Riad Cocoon. An oasis of calm this 5 room luxury riad focuses on peace and relaxation resulting in the cocooning of all guests that stay. The contemporary architecture and design high lights the collection of fine arts and antiques hidden behind closed doors. Nothing is average at Riad Cocoon, the lighting, the ambience, the fabrics and furnishings have all be carefully chosen to take the guest on a journey beyond the norm. It took three years for Bernard Grimaldi, award-winning film music composer and Corinne Povels, Communication Chief Executive to complete their Moroccan dream and create a world where music, textiles, furniture, materials and objects have been carefully chosen to blend together to provide this cocooning environment.AccommodationAll of the suites feature reversible air-conditioning and an en-suite bathroom with bath or shower. Our favourite room Nirvana has a large double bed, private terrace, satellite TV and solarium with beautiful views at dawn and dusk. The main different between the rooms is the selection of colours, all of the rooms are stunning and feature personal iPod with dock with exclusive Cocoon Playlists. ActivitiesEver since her encounter in Bali with Yogini Linda Marani, owner Corinne Povels has applied a practical philosophy to life. Her holistic approach to well-being is strongly inspired by the orient where the body is viewed as a whole and this philosophy is carried through the treatments at Riad Cocoon where your body, mind and spirit are treated as one. Also on offer: * Traditional hammam * Massages * Oriental body care * Yoga * Aquagym Show less

University Applied Sciences Schmalkalden
Oct 2011 - Aug 2013Student - Hospitality ManagementAs hospitality manager I oversee the general operations of lodging facilities, primarily hotels, casinos and convention resorts.I coordinate and supervise departmental tasks, such as housekeeping, front office, food and beverage, room service, maintenance, among others, related to the routine operations of the property.I extend hospitality to guests by providing leadership and oversight of the many aspects that contribute to a favorable guest experience and the smooth and efficient running of a hotel. Show less

Hotel Brandenburger Hof
May 2012 - Dec 2012Stellv. Direktor/Logis - EAM in charge of Roomsto the BRANDENBURGER HOF Berlin, a classic imperial city palais with 5 stars, 14 suites and 58 rooms. Prussian style, exceptional art and contemporary life style define the ambience here. The atmosphere is exclusive, the service is impeccable and tailored to the individual – it’s all about you and your wishes.Most rooms and all suites are facing the courtyard garden; French windows offer sweeping views over the hotel’s Japanese Garden. One third of the rooms overlook the sedate Eislebener Straße with views over maple trees and the residences of Charlottenburg, some rooms offer a direct view on to the famous tower of the Memorial Church. Rooms between the first and fourth floor have generously high ceilings of 3.90 metres. Our comfortable maisonettes are on the top floor. All accommodation is sumptuously furnished and thoughtful details make your stay an absolute delight: flowers, fruits and sweets await you in your room upon arrival and the bathroom is accessorised with devine products from "L Óccitane". Show less

NH Hotel Group - NH Hamburg Altona
Sept 2013 - Jul 2015Deputy Hotel DirectorThe NH Hamburg Altona hotel is located in the Altona district, just a few minutes away from Ottensen, a lively and fashionable district well-known for its restaurants, pubs, bars, galleries and shopping streets. The four-star NH Hamburg Altona hotel offers 235 bedrooms, all of which express a classic modern design that includes dark wood furnishings and orange blackout curtains. All beds have particularly comfortable 30 cm deep mattresses and a choice of pillows. The rooms include a marble topped work desk and chair, a relaxing lounger, WiFi Internet access, satellite television with Pay-TV and Sky (free access), minibar and air conditioning. The bathrooms are equipped with bathtub, beauty mirror, hairdryer and toiletries kit. The NH Hamburg Altona can also provide facilities for conferences and private events in our nine multifunctional rooms that can seat up to 180 people, a boardroom seating 12 and a conference lobby with outdoor access suitable for larger exhibition presentations such as car shows.The NH Hamburg Altona restaurant offers international cuisine with Mediterranean and local dishes. On weekends, the restaurant serves an all-you-can-eat buffet dinner and, on Sundays, a brunch buffet. Our fashionable retro-style lobby bar with terrace in the inner courtyard provides a perfect setting to enjoy snacks, tapas and burgers while watching exciting sports events on a flatscreen TV. Important sports events are projected onto an extra-large screen. Our Wellness area with sauna, steambath and beauty studio has a sun terrace overlooking the roofs of Hamburg. The NH Hamburg Altona hotel offers a free car park with 40 spaces as well as a paying garage with 80 spaces. Show less

NH COLLECTION Hamburg City
Aug 2015 - Sept 2018Deputy Hotel DirectorAt the suite hotel NH Collection, we create a genuinely unique and memorable experience for our guests. Our central location in the heart of Hamburg is the perfect spot for business travellers and guests who are looking for a weekend getaway. The hotel is ideally connected to all parts of the city, including Hamburg Airport. Hamburg Messe convention centre and Hamburg’s famous entertainment district, the Reeperbahn are an easy walk away.

Tristar GmbH
Oct 2018 - nowAls Franchisenehmer der weltweit führenden Hotelgruppen IHG, Hilton Worldwide, Marriott International und Accor haben wir umfangreiche Erfahrungen bei der Realisierung von Hotelprojekten bis hin zu deren Betrieb. In Zusammenarbeit mit unseren Partnern sind wir der Spezialist für die komplette, schlüsselfertige Entwicklung. Das ist unsere Stärke: Wir erbringen alles aus einer Hand.Was wir garantieren: Hotels, die von uns mit entwickelt und betrieben werden, erfüllen den höchstmöglichen Standard, haben langlebige Designs und weisen eine überdurchschnittliche Kundenzufriedenheit auf. Investoren bieten wir die Chance, direkter Immobilieneigentümer der von tristar betriebenen Hotels zu werden. Die tristar GmbH stieg im Jahr 2017 neu in das Investment Ranking der TREUGAST Solutions Group ein und erhält gleich als Newcomer das Rating BBB. Show less The Holiday Inn Hamburg – HafenCity hotel is the newest addition to Hamburg’s buzzing HafenCity area, situated just a few steps away from the Elbe river, close to the Speicherstadt and the spectacular Elbphilharmonie. From nearby HafenCity Universität U-Bahn station or with the local bus line, you have easy access to the cities’ main attractions, such as the famous Reeperbahn, the iconic „Michel“ (St. Michael’s Church), Landungsbrücken, Fischmarkt, the beautiful Alster Lake, the Miniatur Wonderland or one of the many trendy shopping malls the city has to offer. Most of the famous Hamburg Musicals are within walking distance and Hamburg Airport Helmut Schmidt (HAM) is just 35 min away by public transport or 45 min by car. You can host an event for up to 120 guests in our 3 meeting rooms in our flexible, multi-purpose event space. At the Holiday Inn Hamburg – HafenCity you can enjoy:- Free Wi-Fi- Mini-Gym- Underground parking- Kids stay and eat freeOur welcoming Open Lobby is a multipurpose space where you can relax with a cocktail or a delicious coffee speciality, meet colleagues and friends for a meal in our main restaurant or check your emails. Or instead, step outside and have a walk in Lohsepark, the biggest of its kind in the HafenCity area. Our comfortable guestrooms have been designed with a contemporary and relaxing approach in mind. Show less
Regional Manager Operations
Jan 2021 - nowGeneral Manager
Oct 2018 - Dec 2020
Licenses & Certifications

HOSPITALITY MANAGEMENT (FH)

Mental Coach
Fachhochschule für Sport und Management Potsdam - AHAB AkademieAug 2021
Honors & Awards
- Awarded to Antonio MarraTravellers´Choice 2017 by TripAdvisor - Jan 2017 Established in 2002, Travellers' Choice awards are the highest honour TripAdvisor can bestow. The only travel industry awards based on millions of reviews and opinions from travellers around the world, these annual awards reflect "the best of the best" for service, quality, and customer satisfaction, from hotels and accommodations to destinations, attractions, and even brands and products.Travellers' Choice award winners are selected annually based on feedback from millions of… Show more Established in 2002, Travellers' Choice awards are the highest honour TripAdvisor can bestow. The only travel industry awards based on millions of reviews and opinions from travellers around the world, these annual awards reflect "the best of the best" for service, quality, and customer satisfaction, from hotels and accommodations to destinations, attractions, and even brands and products.Travellers' Choice award winners are selected annually based on feedback from millions of TripAdvisor members. Travellers' Choice awards single out not just popular choices, but truly exceptional ones that keep travellers coming back. Show less
- Awarded to Antonio MarraJK Capri - Hotel of the Year 2008 by Tatler -
Languages
- itItalian
- geGerman
- enEnglish
- spSpanish
- frFrench basic
- itItaliano
- teTedesco
- inInglese
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