
Jonathon Bigham
Automated Logistics Specialist

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About me
Hardware Asset Manager at SAIC
Education

University of Phoenix
2007 - 2009Bachelors of Arts and Science (BA) Information Technology
Shoreline Community College
1995 - 2007Associates of Arts and Sciences (AAS) General Studies
Experience

US Army
Jul 1996 - Jul 2000Automated Logistics Specialist Establishes and maintains stock records and other documents such as inventory, material control, accounting and supply reports. Establishes and maintains automated and manual accounting records, posts receipts and turn-ins, and performs dues-ins and dues-outs accounting. Corrects error and exception documents. Reviews and verifies quantities received against bills of lading, contracts, purchase requests, and shipping documents.Accomplishments• Unloads, unpacks, visually inspects, counts, segregates, pelletizes, and stores incoming supplies and equipment.• Maintains stock locator system and administers document control procedures.• Processes inventories, surveys, and warehousing documents. Performs prescribed load list and shop stock list duties in manual and automated supply applications.• Ensures that inventories and location surveys are performed in accordance with established procedures. Instructs warehouse personnel in loading, unloading, segregation, pelletizing, and selection of stock and storage areas.• Manages controlled, critical and reserve stocks and operational readiness floats. Performs financial management functions. Process output from catalog inquiry program, document modifiers and special cancellation requests. Performs commissary store functions to include stock replenishment, price changes, inventories, security, stock receipt, and oversees the constructions of displays. Show less

Logistic Management Resources
May 2002 - Jun 2009System AnalystProvide Tier I and Tier II support, Asset Management, Active Directory OU Management and maintain an Asset database.Accomplishments• Work unsupervised as part of a two man group covering all IT helpdesk, System Administrator and Network related task for the Army Reserve in the Tri-State area of WA, OR and ID.• Created and monitored an asset database tracking all logistics assets for the Army Reserve in the Tri-State area of WA, OR, and ID• Validated all assets by completing a monthly serial number check all check were completed by a trained member of a team and validated before database was updated• Tracked assets with serial numbers and barcodes in an asset database with only two members allowed to make database changes to ensure database integrity. • Administrator the Army supply system Active Directory OU ensure the creation and deletion of systems and users to maintain the integrity of the OU also used the OU to track assets MAC addresses.• Replace and recover assets reaching the end of their lifecycle using an asset warehouse and FedEx tracking system. Recovered 90 pieces of missing assets.• Tasked by Government to assist with Army Reserve wide Supply Chain System tracking based on the system used to track logistic assets. Show less

MPRI, A Division Of L3 Services Group
Jul 2009 - Sept 2011Deputy Project Manager, Systems AnalystPreformed project management tasks while completing daily responsibilities in the following areas; asset management, asset software upgrades, asset repository, instructing, and help desk support. Accomplishments• Manage upgrade projects of the Army’s Supply Chain Management software by validating upgrade instructions, setting upgrade team schedules, creating a backup server completing every upgrade ahead of allotted time.• Successfully managed 3 million dollar worth of government assets turning all assets back over to the Army with zero dollars of charges against the company.• Handled 300 mission-critical calls a month constantly achieving near perfect to perfect customer service rating while limiting the asset tracking systems downtime while supporting the war in Iraq.• Created a set of instructions designed to help with the implementation Asset Repository as primary asset tracking database used in Iraq. Archived data keep as assets were constantly deploying and redeploying in Iraq.• Enhanced the companies web-based Supply Chain Management program training materials increasing the average review score from 4.2 out of 5 to 4.8 out of 5.• Tested and reduced a 13 hour Oracle system database upgrade to 3 hour by reducing unnecessary procedures and cost.• Created Monthly reports for stakeholders showing the asset that received and removed from the database, and verified using a barcode system.• Investigate possible asset loss to determine if loss was negligent, unavoidable and recommended possible charges.• Ordered and replaced assets as they reached the end of Lifecycle. Show less

CGI Federal
Sept 2011 - Sept 2012Data Analyst Administrate Supply Chain Database, monitor the progress of all equipment leaving Iraq. Modify existing databases and database management systems or direct programmers and analysts to make changes. Located and recovered 35 million dollars in asset in six months.Accomplishments• Create refreshable spreadsheet using SQL command loaded in Excel to limit the need of logging into the database to locate asset.• Assisted with the drawdown of systems leaving Iraq with 8 servers databases rolled into a master database; servers where tracked and turned in with zero loss of data or asset.• Use multiple tracking systems and RFID tag numbers to locate and recover 35 million dollars in missing assets.• Install database and client installs verifying that all system still communicate and are properly functioning.• Analyze weekly asset data to ensure the drawdown of equipment leaving Iraq was properly briefed to stakeholders. • Create weekly PowerPoint slides using SQL data retrieval provided by the asset database to show the process of the drawdown, recover of missing equipment and make changes to daily processes .• Enhanced end users’ understanding of asset database systems by conducting workshops, individual training sessions and creating user-friendly training materials ensuring data integrity in the database.• Monitor the weekly user log; remove expired accounts, verify replication to the master server to ensure zero loss of data. Show less

SAIC
Feb 2013 - nowCertified Hardware Asset ManagerIT Certified Hardware Asset Manager ( Feb 2013 – Present) Administer a hardware asset database from procurement to retirement. Assist with the procurement of hardware while working with technical leads and buyers to minimize errors and other issues that can arise during the procurement process. Work with an asset analyst to ensure group harmony and team support.Accomplishments• Coordinate all ITS hardware initiatives with various department to ensure corporate efficacy regarding purchasing, management, and retirement of hardware.• Identify and deconstruct issues utilizing structured problem resolution techniques, collaborating with technical leads to address uncovered issues and shortfalls.• Communicate all issues and user feedback to members of ITS team, technical leads and vendor representatives.• Administer all asset database functions related to hardware tracking and information as well as ensuring the integrity of organization hardware data.• Construct asset worksheets so that all capital assets are properly created, tagged and reported to the stakeholders• Provide weekly capital asset change status to supervisor. Show less
Licenses & Certifications

CHAMP
IAITAMSept 2014- View certificate

CompTIA Security+
CompTIAApr 2009 
Security +
CompTIAApr 2009- View certificate

Emerging Leaders Program
GP Strategies CorporationOct 2021
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