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Jess Garbin

Jess Garbin

Intern

Followers of Jess Garbin4000 followers
location of Jess GarbinPorto Alegre, Rio Grande do Sul, Brazil

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  • Timeline

  • About me

    Senior Product Manager at MGM Resorts | Consumer Experience | Web & App Platforms

  • Education

    • St. John's University

      2014 - 2015
      Bachelor's degree Graphic Design

      Exchange program

    • Universidade Federal do Rio Grande do Sul / UFRGS

      2012 - 2019
      Bachelor's degree Design Visual

    • PUC-RS

      2022 - 2023
      Master of Business Administration - MBA E-commerce e Negócios Digitais 10

  • Experience

    • BET (BET Networks, a subsidiary of Viacom Inc.)

      Jun 2015 - Aug 2015
      Intern

    • Transa

      Jun 2016 - Feb 2017
      Designer Gráfico

    • Superplayer

      Feb 2017 - Jul 2017
      Graphic Designer

    • Globo.com

      Aug 2017 - Dec 2017
      Product Design Intern

    • Warren Investments

      Jan 2018 - Feb 2021

      Started as the first designer hired and was promoted to product manager to begin the product area managing 2 development teams: Onboarding & Investment boxesHonored by the company's share offering🏅 Achievements- Implemented automatic sign-up validation on the web and app which improved the conversion rate by 10% and reduced account validation time from one day to just a few seconds.- Enabled the platform to receive companies to invest and that brought R$500k in the first month (B2B).✏️ Most used toolsJira, Notion, Gsuite, GA4, Firebase, Figma, Metabase, Tesflight. Show less

      • Product Manager

        Jul 2018 - Feb 2021

      • Product Designer

        Jan 2018 - Jul 2018

    • Hurb

      Feb 2021 - Apr 2023
      Senior Product Manager

      Lead the product strategy end-to-end for 2 products, the App Teams (Engagement & Platform). Orchestrating the development and execution for all of the GTM strategy for the company's brands.🏅 Achievements- Enhanced delivery velocity by 75% through cross-functional team structuring, vision definition, strategic planning, efficient prioritization model creation, and implementation of Kanban methodology.- Helped hire product managers of different levels and managed 2 talented APMs.- Led the product demands for the biggest campaign focused on the company's app for Black Friday, increasing the app's revenue share from 50% to 60%.- Implemented in-app reviews at targeting moments that increased the app's ratings in stores from 3.8 to 4.8.- We were the only travel app in Brazil nominated by Apple for an experience and technology consulting program.✏️ Most used toolsJira, Coda, Notion, Gsuite, Mixpanel, GA4, Firebase, Figma, Metabase, Tesflight. Show less

    • MGM Resorts International

      Jun 2023 - now
      Senior Product Manager

      Focused on improving the overall app experience, including the First Time User Experience, Sign Up & Login flows, main tabs, and menus.Collaborated with a multi-functional and multi-national team using Scrum, directed designers and developers for fluid, high-level execution.🏅 Achievements- From 2% to 50%, increase in permission acceptance (Notifications, Location and Bluetooth) improving the user onboarding experience in the app- 10% decrease in password creation errors with a new password creation requirements experience✏️ Most used tools:Slack / Jira / Confluence / Adobe Analytics / Figma / Microsoft Teams Show less

  • Licenses & Certifications

    • Kanban System Design (KMP I)

      Kanban University
      Jul 2022

    • Certified Scrum Product Owner®

      Scrum Alliance
      Nov 2019

    • OKR: Methodology and Application (Full)

      Udemy
      Mar 2020
      View certificate certificate

    • Agile manager

      Alura Cursos Online
      Mar 2020
      View certificate certificate

  • Honors & Awards

    • Awarded to Jess Garbin
      Featured in the final graduation project ApDesign Jan 2019
    • Awarded to Jess Garbin
      Design student EPTC Oct 2018 Urban Microrevolutions Challenge - 2018The Challenge appears as a proposal for connection between EPTC and Higher Education Institutions and aims to encourage the development of ideas, here called Urban Microrevolutions. Every year we open a call for proposals to receive ideas from the academic community, which are presented and debated here, generating important exchanges between public authorities and academia.