Corrine Miller

Experience

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  Bandit Industries, Inc.

  Jun 2005 - Mar 2009

  Receptionist/Sales Assistant

  ▪Executed a variety of clerical and administrative activities to support the sales staff of a forestry equipment manufacturer. Responsibilities included answering a multi-line switchboard, typing memos, and faxes. This created a smooth flow of information to existing and prospective customers as well as national dealerships.▪Processed sales leads and directed these to appropriate staff members.▪Entered data into the internal software system to track the delivery of sales literature, product samples and other necessary services to customers. Show less

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  Green Scene Landscaping, Inc

  Mar 2009 - Jul 2010

  Office Manager

  • Managed front office functions to support the President, Vice President and staff of 20 in a residential and commercial landscaping company; functions included answering the telephone, relaying messages and placing follow-up calls• Maintained records, filing, purchased office supplies and equipment maintenance• Scheduled appointments for management with potential and existing customers • Prepared billing for all aspects of the business including lawn maintenance, landscaping, and irrigation using QuickBooks software• Handled accounts payable/receivable, balanced and maintained multiple bank accounts Show less

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  TTI, Inc.

  Oct 2010 - Feb 2012

  Administrative Assistant

  • Performed receptionist duties in an electronic component distributor’s sales branch. Duties included answering phones, greeting guests, managing office supplies, filing and coordinating meetings• Facilitated customer sample requests and worked with manufacturer and manufacturer representatives to confirm and insure delivery• Assisted sales team to confirm customer open purchase order reports and to update the internal system accordingly• Reviewed and entered customer purchase orders into the internal system • Tracked branch on time delivery and investigated late purchase orders for root cause• Assisted in branch quality procedures by reporting monthly quality minutes, entered return material authorizations and maintained the quality manual Show less

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  Prospect Medical Systems

  Apr 2012 - Jun 2016

  Project Manager

  • Demonstrated the ability to work on multiple assignments, managed diverse and multi-functional teams on an ongoing basis while maintaining excellent communication between all parties• Ensured operational implementation of all MSO transitions, Independent Physicians Associations, Health Plan contracts and projects identified by senior management• Evaluated project objectives and scope for feasibility; identified key project success factors, areas of improvement, analyzed options and presented recommended solutions at team meetings• Motivated all involved to achieve the project objectives safely and within agreed time, cost, and performance criteria• Developed and maintained thorough and detailed transition plans for new and potential clients• Prepared agenda/minutes and reports that were presented at the operations meetings for several managed Independent Physicians Associations• Analyzed, evaluated and ensured data integrity of all reports and data presented to clients• Created and implemented department policies & procedures• Managed multiple calendars, coordinated and facilitated meetings Show less

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  Carelon Health

  Jul 2016 - now

  • Manage the budget related to the provider bonus program including yearly development, implementation, physician training and payout• Lead projects designed to improve all levels of provider engagement and performance to ensure increased Performance Programs scores (STARS/HEDIS/HOS/COA/HCC)• Conduct process improvement activities surrounding online and print provider directories to maintain CMS compliance including provider outreach, data integrity, and audit support• Partner with team leaders to develop a Communication and Initiatives Committee designed to enhance health plan messaging to the physician network• Serve as a Subject Matter Expert and liaison between Clinical Analytics, IT, Finance, Regional Performance Managers and other functional areas to Network Operations Show less

  • Senior Director Implemention

    May 2023 - now

  • Program Director

    Mar 2022 - May 2023

  • Senior Program Manager

    Apr 2020 - Mar 2022

  • Program Manager

    Nov 2017 - Apr 2020

  • Network Support Manager

    Jul 2016 - Nov 2017