Thabo Khoele

Thabo Khoele

Customer Liaison

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location of Thabo KhoeleCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Senior Corporate Relationship Manager | Operations Processing Manager | Retail Partner Management, Partner Growth Management

  • Education

    • AstroTech

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      Certificate Finance for Non-Financial Managers
    • COLLEGE CAMPUS

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      DIPLOMAIN BUSINESS MANAGEMENT AND ENTERPRENEURSHIP

      Subjects : Microsoft office, Financial management, contract law, Entrepreneurship, Business strategy, Sales management, E commerce, Business communications, Business management 1- 2 , Customer service, Human Resource Management 1- 2, Marketing 1- 2, Sales Management, Business Accounting 1A & B, Pastel accounting, Desktop Publishing, Database Design, Web development, Internet & email.

    • N4 BUSINESS MANAGEMENT CERIFICATESOUTH WESTERN GAUTENG COLLEGE

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    • SEANA MARENA HIGH SCHOOL High School

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      English, Business Economics

      Subjects : Accounting, Afrikaans

    • IMM Graduate School

      2018 - 2020
      Bachelor's degree Marketing and Management Science

      The BCom in Marketing and Management Science is offered at level 7 of the NQF (HEQSF aligned) and consists of 360 credits.Learning outcomes in this programme:Understanding of a broad scope of management knowledge.Evaluate, apply, and integrate marketing and supply chain knowledge and skills and general business principles to real life situations taking into account societal, ethical, and cultural considerations.Collect, analyse, organise and critically evaluate relevant… Show more The BCom in Marketing and Management Science is offered at level 7 of the NQF (HEQSF aligned) and consists of 360 credits.Learning outcomes in this programme:Understanding of a broad scope of management knowledge.Evaluate, apply, and integrate marketing and supply chain knowledge and skills and general business principles to real life situations taking into account societal, ethical, and cultural considerations.Collect, analyse, organise and critically evaluate relevant economic, financial and marketing related information to make sound decisions in the organisation. Show less

  • Experience

    • FNB Quest

      Oct 2006 - Nov 2006
      Customer Liaison
    • EBucks

      Jan 2008 - Jun 2015

      Dealing with Queries escalated by other areas within eBucksGeneral customer service related dutiesRotational Team leader Employer Sector: Financial Type : Permanent Duties : Inbound call centre, Resolving back office Escalated queriesProving feedback to clients. Reason to leave : Growth

      • eBucks Shop Operations Consultant

        Dec 2008 - Jun 2015
      • Call Centre Consultant / Back Office

        Jan 2008 - Dec 2009
    • FNB eBucks

      Jan 2015 - Jun 2021
      Partner Growth Manager

      The role of the partnership growth is to manage and grow relationships within a portfolio of different Retail and Online partners of varying size and complexity.

    • Nedbank

      Nov 2019 - Jun 2021
      Retail Partner management
    • Avo by Nedbank

      Jun 2021 - Oct 2024
      Operations Processing Manager
    • Payfast by Network

      Oct 2024 - now
      Senior Corporate Relationship Manager
  • Licenses & Certifications