
Thabo Khoele
Customer Liaison

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About me
Senior Corporate Relationship Manager | Operations Processing Manager | Retail Partner Management, Partner Growth Management
Education

AstroTech
-Certificate Finance for Non-Financial Managers
COLLEGE CAMPUS
-DIPLOMAIN BUSINESS MANAGEMENT AND ENTERPRENEURSHIPSubjects : Microsoft office, Financial management, contract law, Entrepreneurship, Business strategy, Sales management, E commerce, Business communications, Business management 1- 2 , Customer service, Human Resource Management 1- 2, Marketing 1- 2, Sales Management, Business Accounting 1A & B, Pastel accounting, Desktop Publishing, Database Design, Web development, Internet & email.

N4 BUSINESS MANAGEMENT CERIFICATESOUTH WESTERN GAUTENG COLLEGE
-
SEANA MARENA HIGH SCHOOL High School
-English, Business EconomicsSubjects : Accounting, Afrikaans

IMM Graduate School
2018 - 2020Bachelor's degree Marketing and Management ScienceThe BCom in Marketing and Management Science is offered at level 7 of the NQF (HEQSF aligned) and consists of 360 credits.Learning outcomes in this programme:Understanding of a broad scope of management knowledge.Evaluate, apply, and integrate marketing and supply chain knowledge and skills and general business principles to real life situations taking into account societal, ethical, and cultural considerations.Collect, analyse, organise and critically evaluate relevant… Show more The BCom in Marketing and Management Science is offered at level 7 of the NQF (HEQSF aligned) and consists of 360 credits.Learning outcomes in this programme:Understanding of a broad scope of management knowledge.Evaluate, apply, and integrate marketing and supply chain knowledge and skills and general business principles to real life situations taking into account societal, ethical, and cultural considerations.Collect, analyse, organise and critically evaluate relevant economic, financial and marketing related information to make sound decisions in the organisation. Show less
Experience

FNB Quest
Oct 2006 - Nov 2006Customer Liaison
EBucks
Jan 2008 - Jun 2015Dealing with Queries escalated by other areas within eBucksGeneral customer service related dutiesRotational Team leader Employer Sector: Financial Type : Permanent Duties : Inbound call centre, Resolving back office Escalated queriesProving feedback to clients. Reason to leave : Growth
eBucks Shop Operations Consultant
Dec 2008 - Jun 2015Call Centre Consultant / Back Office
Jan 2008 - Dec 2009

FNB eBucks
Jan 2015 - Jun 2021Partner Growth ManagerThe role of the partnership growth is to manage and grow relationships within a portfolio of different Retail and Online partners of varying size and complexity.

Nedbank
Nov 2019 - Jun 2021Retail Partner management
Avo by Nedbank
Jun 2021 - Oct 2024Operations Processing Manager
Payfast by Network
Oct 2024 - nowSenior Corporate Relationship Manager
Licenses & Certifications

Thabo Khoele
AstroTechTrainingJan 2016- View certificate

Leading without Formal Authority (2017)
LinkedInJan 2024 - View certificate

Thabo Khoele
ScotworkMar 2018
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